IT Operations Specialist

ALTEN Polska; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

ALTEN Polska is seeking an IT Operations Specialist to support the day-to-day stability and reliability of enterprise applications and services across environments. You will work closely with technical teams to ensure smooth system operations and ongoing service improvement.

The role emphasizes incident resolution, monitoring, automation, and collaboration to optimize performance and security. This position offers growth in IT operations within a dynamic, multinational setting in Poland.

Qualifications

• Experience in IT operations, production support, DevOps, or systems support.
• Understanding of modern application hosting platforms and cloud-native technologies.
• Familiarity with automation, deployment, and version control tools.
• Knowledge of monitoring, logging, and troubleshooting methodologies.
• Basic understanding of databases and application integrations.
• Awareness of security best practices, authentication mechanisms, and secure communications.
• Experience supporting distributed or service-oriented applications is an advantage.
• Ability to analyze issues, identify root causes, and coordinate resolutions.

Responsibilities

• Support the deployment and maintenance of applications across various environments.
• Monitor systems and services to ensure high availability and performance.
• Investigate, troubleshoot, and resolve operational incidents and service disruptions.
• Participate in incident management activities and contribute to problem resolution processes.
• Collaborate with cross-functional teams to improve operational efficiency and service quality.
• Assist in identifying opportunities for automation, optimization, and process improvement.

Job description

We are seeking an IT Operations Specialist to support the day-to-day stability and reliability of enterprise applications and services. The position involves working closely with technical teams to ensure smooth system operations, efficient issue resolution, and continuous service improvement.

Key Responsibilities

• Support the deployment and maintenance of applications across various environments.
• Monitor systems and services to ensure high availability and performance.
• Investigate, troubleshoot, and resolve operational incidents and service disruptions.
• Participate in incident management activities and contribute to problem resolution processes.
• Collaborate with cross-functional teams to improve operational efficiency and service quality.
• Assist in identifying opportunities for automation, optimization, and process improvement.

Required Experience

• Experience working in an IT operations, production support, DevOps, or systems support environment.
• Understanding of modern application hosting platforms and cloud-native technologies.
• Familiarity with automation, deployment, and version control tools.
• Knowledge of monitoring, logging, and troubleshooting methodologies.
• Basic understanding of databases and application integrations.
• Awareness of security best practices, authentication mechanisms, and secure communications.
• Experience supporting distributed or service-oriented applications is an advantage.
• Ability to analyze issues, identify root causes, and coordinate resolutions.