IT Deployment & Support Specialist I

hcmportal; Warszawa; On-site; PLN 120,000 - 160,000; Full time

Job summary

UPS in Warsaw, Poland, seeks a deployment and support professional to deliver hardware and software implementations, coordinate installations, and support UPS IT infrastructure across locations.

You will engage with customers, teams, and vendors, perform network management tasks, provide technical guidance, and participate in disaster recovery procedures. Shift work is required; some travel to UPS facilities, vendor sites, and customer locations is expected.

Qualifications

• Bachelor’s degree required; relevant IT certifications preferred.
• A+, MCSE and CCENT certifications are desirable.
• CV must be in English.

Responsibilities

• Performs Integrations and Installations
• Assists with Facility Technology Management
• Fulfills Service Requests
• Interfaces with Customers, Teams, and Associates
• Conducts TSG Technical Disaster Recovery Procedures
• Addresses Customer Requests
• Shift work

Skills

Networking basics

Troubleshooting

Customer service

Technical training

Documentation

Education

Bachelor’s Degree

Tools

PBX systems

LAN/WAN administration

Landlines & mobile tech support

Job description

UPS in Warsaw, Poland, seeks a deployment and support professional to deliver hardware and software implementations, coordinate installations, and support UPS IT infrastructure across locations.

You will engage with customers, teams, and vendors, perform network management tasks, provide technical guidance, and participate in disaster recovery procedures. Shift work is required; some travel to UPS facilities, vendor sites, and customer locations is expected.