IT Cost and Contracts Manager

HSBC Holdings plc; Kraków; On-site; PLN 161,000 - 201,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Multisport card

Home office stipend (up to 800 PLN)

Employee assistance program

Corporate events

Training support

Social fund

Free parking

Job summary

HSBC Holdings plc in Kraków, Poland, is seeking an IT Cost & Contracts Manager to oversee cost management processes across IT areas, ensuring governance and controls, and driving cost savings. You will collaborate with Business Managers, Procurement and COOs to secure the best commercial deals and evidencing cost reduction work.

In this role you will manage IT contracts lifecycle, evaluate renewals, challenge demand, maintain the contracts calendar, and support zero-based budgeting.

Qualifications

• 3+ years proven experience in vendor/cost/commercial management or related procurement category roles.
• Track record of identifying cost reduction/optimisation opportunities.
• Solid understanding of procurement sourcing/category management principles and financial concepts.
• Knowledge of IT infrastructure platforms and vendor management policies.
• Strong communication skills to influence at all levels.
• Analytical approach to problem solving.
• Experience in managing IT contracts and commercial awareness solutions.

Responsibilities

• Oversee rigorous review and challenge of Third-Party cost submissions with stakeholders to secure optimal deals.
• Support contract lifecycle from an IT perspective, evaluating renewals and demand/requirements.
• Create and maintain a robust governance model for IT expenditure review and cost reduction.
• Build effective stakeholder relationships to elevate commercial awareness and drive decisions.
• Promote a risk-aware culture and adhere to HSBC standards of ethical behavior.
• Develop business cases with investments, benefits, and costs linked to overall finances.
• Support change through clear communication and collaboration with senior management.

Skills

Vendor management

Cost management

Commercial management

Procurement

Contract management

Governance & controls

Stakeholder engagement

Risk management

Business case development

Change management

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The role of IT Cost & Contracts Manager is a key in managing Cost Management processes across multiple IT business areas ensuring consistent and adequate governance and controls resulting in effective sanctioning of spend. This will include detailed involvement on cost submissions working with Business Managers, Procurement and COOs to ensure that HSBC is obtaining the best commercial deal and evidencing the cost reduction work undertaken.

The primary purpose of the Technology Cost and Contract team is to govern all third-party IT spend on HSBC Technology (c$3bn), including managing and continuously improving the cost management processes. This role will include working with the GBGF IT CIOs, COOs and supporting teams to optimize Its utilization of third-party hardware, software, resources, and associated IT services (including non-permanent workforce) to maximize value and cost savings to HSBC

In this role, you will have specific responsibility for managing the contract lifecycle from an IT perspective for several specific contracts, including evaluating renewals of contracts ahead of time, challenging demand / requirements and working collaboratively with technical teams and procurement to obtain an optimal commercial deal. Maintaining the IT contracts calendar for the relevant IT teams including correct articulation of the financial P&L profiles, owning the renewal trigger points and driving subsequent actions will be essential. Furthermore, support will be provided to each area to assist working towards a complete zero-based budgeting approach.

You need to be commercially aware with expertise in cost or commercial management or sourcing /category management and will be responsible for creating and maintaining a robust governance model in evaluating, reviewing all IT expenditure and proactively driving cost reduction across Technology.

What you’ll do

• Cost Management: Oversee rigorous review and challenge of Third-Party cost submissions, collaborating with Business Managers, Procurement, Architecture, Engineering and COOs to secure optimal commercial deals and demonstrate cost reduction efforts. Gathers all relevant information from a wide range of sources to drive and enable an informed decision-making process relating to Tech hardware, software and other IT related services.
• Contract Lifecycle Management: Support the contract lifecycle from an IT perspective, including evaluating renewals, challenging demand/requirements and collaborating with technical teams and Category to secure optimal commercial deals.
• Governance and Controls: Create and maintain a robust governance model for evaluating and reviewing IT expenditure, proactively driving cost reduction across Technology whilst ensuring alignment to Technology, Finance, Procurement and Architecture requirements.
• Stakeholder Engagement: Build effective stakeholder relationships to enhance engagement, influence decisions and ensure strong stakeholder advocacy. Work with key stakeholders including senior management to elevate commercial awareness and optimise commercial decision making.
• Risk Management: Promote a risk-aware culture, embedding efficient risk and compliance processes. Manage operational risk and adhere to the Group’s standards of ethical behaviour.
• Business Case Development: Analyse commercial, contractual and commercial information to enable you to define and articulate to stakeholders the targeted benefits for a change intervention, demonstrating effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic), costs whilst linking them to the overall finances of the business.
• Managing and Leading: Supports change through effective communication, preparation and implementation with peers and senior management across HSBC. Contribute to the support of risk, regulation compliance, innovation and the shift towards a more strategic viewpoint. Support global joint commercial projects.

What you need to have to succeed in this role

• 3 years + proven experience in vendor, cost, commercial management or in related Procurement category roles, preferably in a multi geography/stakeholder FI or equivalent organisation.
• Track record of identifying cost reduction/optimisation opportunities.
• Good understanding of procurement sourcing/category management principles whilst also having a sound understanding of financial principles.
• Knowledge of IT infrastructure technical platforms and vendor management policies.
• Strong communication skills with the ability to influence and communicate at all levels of the organisation.
• Analytical approach with the ability to understand and resolve problems.
• Experience in managing IT contracts and commercial awareness solutions.

What we offer

The pay range for this role is 14 383 PLN – 18 000 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Employee assistance program
• Additional contributions to PPK schemel
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.