Integration Consulting Specialist

Amadeus; Województwo mazowieckie; Presencial; PLN 110.000 - 170.000; Jornada completa

Descripción de la vacante

Amadeus is seeking an Integration Consulting Specialist to join Shopping Consulting Services. You will support pre‑sales, define integration scopes, and lead end‑to‑end integration efforts with product, engineering, and delivery teams.

The role focuses on delivering value through structured consulting and continuous improvement across NECSE and global customers. You will work on integration demonstrations, lifecycle planning, and customer adoption post go‑live, contributing to the successful

Formación

• 2+ years of experience in software development, technical consulting, or system integration.
• Experience in customer-facing roles is an advantage.
• Knowledge of travel industry and air shopping solutions is beneficial.
• Experience with developer ecosystems, API platforms, or integration tools.
• Proficiency in English, both written and spoken.

Responsabilidades

• Support the Sales organization on integration and consulting topics during customer engagements.
• Define and manage integration plans, milestones, and dependencies in alignment with contracted services.
• Coordinate with internal stakeholders to ensure successful delivery.
• Deliver integration demonstrations and support solution positioning for Professional Services offerings.
• Actively contribute to post‑integration consulting services and customer adoption initiatives.

Conocimientos

Software development

Technical consulting

System integration

Customer-facing

English proficiency

Educación

University degree or equivalent qualification

Herramientas

API platforms

Integration tools

Middleware

Descripción del empleo

Job TitleIntegration Consulting SpecialistSummary of the roleYou will join Shopping Consulting Services, part of Amadeus Engineering Services, supporting customers across the NECSE and globally, in the successful integration and adoption of Amadeus Shopping and Distribution solutions. Our team works closely with Sales, Product Management, Engineering, and Customer Operations to ensure customers realize full value from Amadeus solutions through high‑quality integration, structured consulting, and continuous improvementIn this role you will be responsible for:Pre‑Sales & Solution DefinitionSupport the Sales organization on integration and consulting topics during customer engagements.Contribute to the definition of scope, effort, and approach for integration and consulting services.Analyze customer business flows and propose appropriate integration and consulting solutions.Deliver integration demonstrations and support solution positioning for Professional Services offerings.Integration Assistance & ConsultingDeliver integration consulting services to customersSupport customers throughout the end‑to‑end integration lifecycleDefine and manage integration plans, milestones, and dependencies in alignment with contracted services.Coordinate with internal stakeholders (Product, Engineering, Delivery, Support) to ensure successful delivery.Provide structured integration status reporting, KPIs, and customer feedback to management.Perform or support final integration sign‑off and certification before production deployment.Post‑Integration & Adoption ConsultingActively contribute to Professional Services engagements, including billable post‑integration consulting services, aimed at improving customer adoption, operational performance, and long‑term value realizationSupport customers after go‑live to maximize product adoption and operational efficiency.Proactively identify usage gaps, risks, and optimization opportunities.Help customers get the most value from Amadeus Shopping and Distribution products.Contribute to customer success by ensuring outcomes achieved match contracted service objectives.Collaborate with Account Management and Sales to identify additional consulting opportunities aligned with customer needs (without direct sales responsibility).Process & Continuous ImprovementContribute to the continuous improvement and automation of consulting and integration processes.Capitalize on project experience to improve methodologies, templates, and reusable assets.Share best practices and lessons learned within the Shopping Consulting and Professional Services community.About the ideal candidate:Qualifications & Experience- University degree or equivalent qualification.- 2+ years of experience in software development, technical consulting, or system integration.- Experience in customer-facing roles, customer support, or customer management is an advantage.- Knowledge of the travel industry and air shopping solutions is beneficial.- Experience with developer ecosystems, API platforms, or integration tools.- Proficiency in English, both written and spoken.Technical Knowledge- Understanding of API technologies and integration patterns (REST, SOAP, JSON, XML, authentication, certificate management).- Knowledge of system integration architectures, data flows, and middleware solutions.- Ability to translate technical concepts into business value.- Ability to anticipate and adapt to changes in the API ecosystem, including automation, self-service capabilities, and GenAI-driven solutions.Professional Skills- Project management skills.- Strong analytical and conceptual thinking.- Excellent communication, presentation, and negotiation skills.- Customer-focused mindset with strong interpersonal skills.- Ability to influence and collaborate across teams and functions.- High degree of autonomy, initiative, and accountability.- Comfortable working in a multicultural environment.#LI-EMEADiversity & InclusionAmadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.Be aware of recruitment scamsAmadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.