HR Operations - WFA Team Manager

Schneider Electric; Warszawa; Hybrid; PLN 213,000 - 342,000; Full time

Job summary

A leading multinational company seeks a Workforce Administration Team Manager to drive HR operations across multiple countries in a hybrid work model from Warsaw. Ideal candidates will have over 7 years of HR experience, including 5+ in management roles, and a strong focus on service delivery and stakeholder engagement. Join a diverse team committed to making an impact through innovation and compliance.

Benefits

Private medical care

Life insurance

Sports card

Performance bonus

Benefits cafeteria

Qualifications

• 7+ years of experience in HR, SSC, or GBS environments, with 5+ years in a managerial capacity.
• Proven experience in people management, coaching, and team development.
• Fluent in English; proficiency in an additional European language is a strong asset.

Responsibilities

• Lead HR operations teams across multiple countries within the Shared Services Center.
• Drive service excellence and ensure timely delivery of HR services.
• Monitor and improve data quality and compliance with HR policies.

Skills

Data-driven mindset

People management

HR service delivery

Stakeholder engagement

Analytical skills

Tools

ServiceNow

Oracle HR

SAP

Workday

Job description

Overview

Workforce Administration Team Manager

Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? Then you have a great opportunity because we are looking for a Workforce Administration Team Manager to join our company.

Join Workforce Administration Team, a part of HR Services Hub in Warsaw – Where People, Process, Technology and Purpose Come Together.

HR Services Hub in Warsaw is a dynamic part of Global HR Organization, home to over 120 talented professionals supporting employees across Europe in HR Administration, Learning Services, and Employee Experience. Within this hub, the Workforce Administration Team plays a vital role in ensuring the accuracy, compliance, and accessibility of personal and employment data throughout the entire employee lifecycle. We are a truly multicultural and multilingual team, representing around 10 nationalities and speaking 15 languages, working across multiple countries to deliver high-quality support.

In Workforce Administration, we do more than manage data—we deliver value. From generating employment letters and certificates, to administering processes such as hiring, onboarding, data changes and internal or international moves, benefits, car fleets, and time & attendance tools, we collaborate closely with local payroll teams and leverage global, regional, and local HR systems to ensure seamless service. We are proud to be digitally driven, using tools like Power Automate, RPA, and AI to continuously improve our processes. Every day, we respond to hundreds of requests from Schneider Electric colleagues, enabling them to focus on what they do best—because they can count on us. If you’re passionate about compliance, continuous improvement, and digital innovation, and thrive in an environment that values ambition, agility, and adaptability, then this is your opportunity to make an impact.

Location & commitments:

• Full-time job
• Warsaw (office at Konstruktorska street)
• Hybrid model
• Reports to: Workforce Administration Senior Manager

Position Summary:

We are seeking a dynamic and experienced HR Administration / HR Operations Manager to lead and manage HR Shared Services across multiple countries. The ideal candidate will bring over 7 years of HR/SSC/GBS experience, including 5+ years in a managerial role, with a proven track record in people leadership, service delivery, and stakeholder engagement. This role requires a data-driven, people- and business-focused professional who thrives in a fast-paced, multicultural environment.

Key Responsibilities:

• Lead and manage HR operations teams across multiple countries within the Shared Services Center (SSC) scope.
• Drive service excellence and ensure timely, accurate delivery of HR services in line with SLAs and KPIs.
• Oversee transitions and implementation of new services or tools, ensuring smooth change management.
• Foster a high-performance culture through coaching, development, and motivation of team members.
• Build and maintain strong relationships with internal stakeholders and external partners.
• Monitor and improve data quality, process efficiency, and compliance with global HR policies.
• Utilize HR systems (e.g., ServiceNow, Oracle HR, SAP, Workday) to manage workflows and reporting.
• Champion continuous improvement and learning initiatives within the team and broader HR function.

Required Qualifications & Experience:

• 7+ years of experience in HR, SSC, or GBS environments, with 5+ years in a managerial capacity.
• Proven experience in people management, coaching, and team development.
• Strong background in HR service delivery, transitions, and stakeholder management.
• Demonstrated ability to lead through change and drive continuous improvement.
• Fluent in English; proficiency in an additional European language is a strong asset.
• Experience working with global HR systems such as ServiceNow, Oracle HR, SAP, or Workday.
• Strong analytical mindset with a focus on data quality, KPIs, and business outcomes.
• Excellent interpersonal skills and a collaborative, team-oriented approach.

Preferred Attributes:

• Strategic thinker with a hands-on approach.
• Comfortable working in a matrixed, multicultural environment.
• Passionate about employee experience and operational excellence.
• Committed to fostering a culture of learning and innovation.

Skills and Experience for a Team Manager in Shared Services:

• Process orientation and a strong service mindset.
• Ability to collaborate cross-functionally and build strong relationships.
• Experience in performance management and driving team results.
• Strong problem-solving skills and ability to manage complex situations.
• Focus on continuous improvement and operational excellence.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.

Languages:

• Fluency in English (verbal and written).

What we offer?

• EXCITING JOB in an international company, which is leading the Digital Transformation of Energy Management and Automation, with significant market share
• DEVELOPMENT - the opportunity to gain valuable work experience in a supportive team of professionals
• ONBOARDING TRAININGS to help you find your way in our company
• WIDE CHOICE OF BENEFITS - private medical care, life insurance, sports card, performance bonus, benefits cafeteria with the possibility to exchange points for selected products or services
• BENEFITS FOR EMPLOYEES’ CHILDREN from the company's social fund
• ADDITIONAL FAMILY LEAVE - for the birth of a child or adoption, to care for a family member or for bereavement
• PROJECT WORK OPPORTUNITY (e.g., ambassador programme, mentoring, digitisation projects)
• DIVERSE TEAM - working in a diverse team and the opportunity to use foreign languages in your daily work
• ACCESS TO TRAINING PLATFORM - training tailored to your needs and career goals
• RECOGNITION - points that can be exchanged for various products and services
• PARTICIPATION IN CSR or SUSTAINABILITY PROJECTS - 1 fully paid volunteer day per year
• EMPLOYEE REFERRAL PROGRAM - have a say in who you work with and get an attractive financial bonus
• NO FORMAL DRESS CODE - we welcome people as they are and see diversity as a value to the company

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.