HR Admin Team Leader

Genpact; Wrocław; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading global professional services company is seeking a HR Admin Team Leader in Wrocław, Poland. This role involves leading HR operations, ensuring compliance, and enhancing team performance. The ideal candidate will have leadership experience in HR, strong communication skills, and proficiency in English. The position offers various benefits and opportunities for professional development.

Benefits

Attractive salary

Stable job offer – employment contract

Various trainings

Possibility of development

Insurance

Luxmed

Multisport

Lunchpass Card

Additional vacation days

Biking policy

Qualifications

• Experience in HR operations, preferably in Life Sciences.
• Ability to guide team performance and engagement.
• Experience in service quality and compliance adherence.

Responsibilities

• Lead and support the HR Admin team across one country cluster.
• Ensure service quality and compliance (GDPR).
• Collaborate on large-scale projects and improvements.

Skills

Team leadership experience in HR operations

Strong communication skills

Problem-solving skills

Time management skills

Fluent English

MS Office proficiency

Education

Bachelor’s degree

Tools

Workday

ServiceNow

Job description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

We’re inviting applications for a leadership role in our EMEA HR Admin team. This position oversees HR operations across a country cluster, including Data Management, Talent Acquisition, Total Rewards, and Tier 1 support. You’ll lead a team, ensure compliance, drive process improvements, and collaborate with stakeholders across regions.

Responsibilities

• Lead and support a regional HR Admin team across one country cluster
• Act as SPOC for one HR workstream (DM, TA, TR, or CIC) across EMEA
• Guide team performance, development, and engagement
• Ensure service quality, compliance (GDPR), and process efficiency
• Collaborate on large-scale projects and continuous improvement initiatives
• Maintain strong relationships with internal and external stakeholders

Qualifications we seek in you!

• Team leadership experience in HR operations (preferably Life Sciences)
• Strong communication, problem-solving & time management skills
• Fluent English, MS Office proficiency
• Bachelor’s degree

Preferred:

• Experience with Workday, ServiceNow
• Background in HRO or customer service
• Process improvement mindset

What can we offer?

• Attractive salary
• Stable job offer – employment contract
• Various trainings (initiating, soft skills)
• Possibility of development
• Benefits (Insurance, Luxmed, Multisport, Lunchpass Card, additional vacation days, biking policy)

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed. Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.