Guest Experience Concierge

Sheraton Hotels & Resorts; Województwo mazowieckie; On-site; PLN 30,000 - 54,000; Full time

Job summary

Sheraton Hotels & Resorts in Warsaw is hiring for a Guest Experience Expert. You will support guests from check-in to check-out, anticipate needs, and deliver memorable service through proactive communication and problem solving.

Ideal candidates bring a positive attitude, strong guest focus, and the ability to move around a busy hotel environment. Full-time, non-management position with a commitment to hospitality excellence.

Qualifications

• High school diploma or G.E.D. equivalent required.
• No related work experience needed.
• No supervisory experience required.

Responsibilities

• Support guests from check-in to check-out, ensuring a smooth and memorable stay.
• Proactively address guest requests, fulfill service expectations and share local highlights.
• Adhere to safety, confidentiality, and brand standards while maintaining professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

Sheraton Hotels & Resorts in Warsaw is hiring for a Guest Experience Expert. You will support guests from check-in to check-out, anticipate needs, and deliver memorable service through proactive communication and problem solving.

Ideal candidates bring a positive attitude, strong guest focus, and the ability to move around a busy hotel environment. Full-time, non-management position with a commitment to hospitality excellence.