GSC: Senior Devops Engineer

HSBC; Poland; On-site; PLN 180,000 - 240,000; Full time

Job summary

A leading global bank in Poland is seeking a DevOps/Production Support Engineer. You will focus on ensuring the reliability and efficiency of production environments, provide necessary support, and collaborate with development teams. The ideal candidate should have experience with cloud services and strong scripting skills. This role provides multiple benefits, including performance-based bonuses and private medical care.

Benefits

Annual performance-based bonus

Private medical care

Multisport card

Life insurance

Financial support with trainings and education

Free parking

Qualifications

• Experience in DevOps, Site Reliability Engineering, or Production Support role.
• Strong analytical and problem-solving skills with a proactive approach to system reliability.
• Availability to work in different shifts or be on 'on call' duty.

Responsibilities

• Provide L2/L3 support for production systems, troubleshooting issues, and ensuring minimal downtime.
• Collaborate with development teams to ensure seamless integration and deployment.
• Automate repetitive tasks using Ansible, Terraform, Python or Shell scripting.

Skills

Linux/Unix administration

Cloud services (AWS, Azure, GCP)

Containerization (Docker, Kubernetes)

CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD)

Scripting (Python, Bash, PowerShell)

Networking concepts

Problem-solving skills

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

DevOps/Production Support Engineer to join our team and ensure the reliability, scalability, and efficiency of our production environments. The ideal candidate will have a strong background in system administration, cloud platforms, CI/CD pipelines, and monitoring tools. This role involves troubleshooting production issues, automating deployments, and optimizing system performance.

What you’ll do

• Provide L2/L3 support for production systems, troubleshooting issues, and ensuring minimal downtime including participation in an on-call rotation to provide after-hours support when necessary.
• Collaborate with development teams to ensure seamless integration and deployment of applications
• Maintain and enhance CI/CD pipelines for automated deployments and infrastructure as code (IaC).
• Monitor system health and performance using logging and monitoring tools (e.g., AppDynamics, Cloudwatch, Grafana, Splunk, etc.).
• Manage cloud-based infrastructure on AWS/Azure/GCP, ensuring cost efficiency, security, and high availability.
• Automate repetitive tasks using Ansible, Terraform, Python, or Shell scripting.
• Respond to production incidents, perform root cause analysis (RCA), and implement preventive measures.
• Implement and enforce security best practices, ensuring compliance with organizational policies.

What you need to have to succeed in this role

• Experience in DevOps, Site Reliability Engineering (SRE), or Production Support role.
• Proficiency with Linux/Unix administration and troubleshooting and hands-on experience with cloud services (AWS, Azure, or GCP).
• Experience with containerization and orchestration tools (Docker, Kubernetes).
• Knowledge of CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD).
• Strong scripting skills in Python, Bash, or PowerShell.
• Familiarity with networking concepts, DNS, load balancing, and security best practices.
• Strong analytical and problem-solving skills with a proactive approach to system reliability.
• Certifications such as AWS Certified DevOps Engineer, CKAD, or RHCE are a plus.
• Availability to work in different shifts, or be on “on call" duty.

What we offer

• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Job interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [e-mail]

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