GSC: GTS Guarantees Analyst

HSBC; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

A leading international trade bank seeks an individual for its Global Trade Solutions Department. This role involves processing guarantees and liaising with various stakeholders while ensuring compliance with policies. Ideal candidates are proactive, possess strong analytical skills, and are proficient in English along with another European language.

Benefits

Annual performance-based bonus

Additional bonuses for recognition awards

Multisport card

Private medical care

Life insurance

Home office reimbursement

Corporate parties & events

CSR initiatives

Nursery discounts

Financial support with trainings and education

Qualifications

• Willingness to learn URDG, ISP98.
• Knowledge of other European languages (Dutch, Italian, Czech, French) is a plus.

Responsibilities

• Process guarantees, ensuring compliance with policies.
• Review customers’ guarantee applications.
• Ensure first-class customer service.

Skills

Proficient English

Spanish

Greek

Strong analytical skills

Attention to details

Very good communicative skills

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

Global Trade Solutions Department (GTS) is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.

Today, HSBC is the leading international trade bank and GTS sits as part of Commercial Banking. We support customers’ right through the trade cycle, from raw materials – to manufacturing and shipment - to discounting and collecting invoices. We do this by working with Commercial Banking and Global Banking relationship managers, providing solutions appropriate for the customers' need.

The jobholder will work in Global Trade Solutions Services centre, being a part of Wholesale Operations department and cooperate with other areas of the Bank to ensure successful execution of their goals.

What you’ll do

• Main objective is to work in the team processing guarantees (the scope includes all stages of the guarantee lifecycle, from document management, through text reviews, issuances, advisings, claims, amendments, early cancellations through sending of prepared documents) for countries within department's scope (for instance: Germany, Spain, Italy, Poland, Switzerland, Belgium, Netherlands, Czech Republic).
• Review of customers’ guarantee applications, by ensuring that they comply with bank policies and regulations
• Checking reports related to Trade products
• Ensuring that we always focus on providing first class customer service for all trade products.
• Delivering high quality contact with business partners
• Complete assigned tasks in the established timeframe as per process targets
• Ensure that the productivity and quality levels are achieved as per the Service Level Agreements

What you need to succeed in this role

• Willingness to learn Uniform Rules for Demand Guarantees, version 758 2010(URDG), International Standby Practises ISP98
• Proficient English and one of the following languages: Spanish/Greek
• Knowledge of other European languages (Dutch, Italian, Czech, French) will be an additional asset
• Self-motivated work attitude which will allow working independently on job position
• Very good communicative skills
• Desire to achieve and go beyond targets
• Strong analytical skills, attention to details

What we offer

• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Job Interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!

You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [e-mail]

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