Global Remote Customer Intelligence Analyst

Accenture Poland; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Permanent employment contract

Private medical care

Life insurance

Employee referral program

MyBenefit platform access

Job summary

Accenture Poland is expanding its AI Centre of Excellence in Poland, recruiting professionals to advance customer intelligence and marketing analytics. The role involves configuring industry-leading campaign tools, analyzing data, and driving data-driven marketing strategies across international clients.

You will collaborate with global teams and leverage platforms like Python, Databricks, SAS, and ETL tools. A strong foundation in data science and a collaborative mindset are essential.

Qualifications

• 2-3 years of experience in customer intelligence, marketing analytics, or a related field.
• Hands-on experience with at least one leading campaign management tool (e.g., SAS CI, Salesforce Marketing Cloud, Adobe Journey Optimizer).
• Experience in analytics tools such as Python, Databricks, SAS, or similar platforms.
• Data wrangling skills with experience in SQL and ETL software (e.g., Informatica, Talend, or equivalent).
• Understanding customer segmentation, campaign optimization, and data-driven marketing strategies.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with global teams and clients.
• Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field (preferred).
• If you do not fulfill all of the requirements above, but you are interested in the role – please send your application anyway – we may be able to find role fitting your experience and interests.

Responsibilities

• Configure leading campaign management tools for clients across diverse industries and develop and execute targeted marketing campaigns.
• Analyze customer data to uncover insights, identify trends, and support strategic decision-making for global client engagements.
• Perform data wrangling and transformation using SQL and ETL tools to ensure high-quality datasets.
• Leverage analytics platforms to build models, segment audiences, and optimize campaign performance.
• Collaborate with cross-functional, global teams to align customer intelligence initiatives with client business objectives.
• Monitor and report on campaign performance, providing recommendations for continuous improvement.
• Stay updated on industry trends and best practices in customer intelligence and marketing analytics.

Skills

customer intelligence

marketing analytics

data wrangling

SQL

ETL

Python

Databricks

SAS

communication

Education

Bachelor’s degree in Data Science

Tools

SAS CI

Salesforce Marketing Cloud

Adobe Journey Optimizer

Python

Databricks

SAS

Informatica

Talend

Tableau

Power BI

Job description

Accenture Poland is expanding its AI Centre of Excellence in Poland, recruiting professionals to advance customer intelligence and marketing analytics. The role involves configuring industry-leading campaign tools, analyzing data, and driving data-driven marketing strategies across international clients.

You will collaborate with global teams and leverage platforms like Python, Databricks, SAS, and ETL tools. A strong foundation in data science and a collaborative mindset are essential.