Global Quality Manager Network Control

Hitachi Vantara Corporation; Kraków; On-site; PLN 420,000 - 660,000; Full time

Benefits offered by this job

Pension plan

Life insurance

Flexible hours

Hybrid work

Job summary

Hitachi Energy is seeking a Strategic Leader for Quality and Continuous Improvement to drive a robust quality culture across a software-driven organization in Kraków, Poland. You will own governance, systems, processes and people development to ensure customer satisfaction and strong operational performance.

Qualifications include a university degree in a relevant field, extensive experience in quality management and CI, and a track record in leading cross-functional change with ISO standards

Qualifications

• University degree in Engineering, Quality, Operations Management or a related field.
• Solid experience in Quality Management, Continuous Improvement and operational leadership, preferably from an industry grade software organization.
• Knowledge of ISO standards, quality systems, auditing and certification processes.
• Experience with Lean, Six Sigma, business process management and systematic problem solving.
• Strong leadership, stakeholder management and change management capabilities.
• Ability to influence across functions and drive engagement at all organizational levels.
• Strong analytical skills with experience in risk management and performance monitoring.

Responsibilities

• Lead and develop the Quality and Continuous Improvement function including capability development and succession planning.
• Establish, maintain and continuously improve the Quality Management System and ensure compliance with standards and customer expectations.
• Act as the customer advocate by driving Voice of Customer processes and ensuring effective response to feedback and quality concerns.
• Manage audits, certifications, corrective actions and preventive actions across the Operating Unit.
• Drive data-driven quality performance, risk management and process excellence initiatives.
• Lead Continuous Improvement deployment using Lighthouse, Lean Six Sigma, Ochibo-Hiroi and Lessons Learned methodologies.
• Partner with R&D, Operations, Projects, Technology and Supply Chain teams to improve performance and customer satisfaction.
• Define, monitor and improve KPIs related to quality, customer satisfaction and operational excellence.

Skills

Quality Management

Continuous Improvement

Operational leadership

Education

University degree in Engineering, Quality, Operations Management or related field

Job description

Job Description:

The opportunity

Join Hitachi Energy and our Network Control Business Line in a strategic leadership role where you will drive Quality excellence and Continuous Improvement. Network Control is a world leader in innovative software solutions for managing electricity transmission and distribution. You will lead the Quality and CI function in a multifaceted Software organization, develop a strong quality culture, champion the Voice of the Customer, and ensure sustainable operational performance through governance, systems, processes and people development.

"This is an opportunity to shape a culture of excellence, influence business performance, and create lasting value for customers and employees through quality and continuous improvement."

How you’ll make an impact

• Lead and develop the Quality and Continuous Improvement function including capability development and succession planning.
• Establish, maintain and continuously improve the Quality Management System and ensure compliance with standards and customer expectations.
• Act as the customer advocate by driving Voice of Customer processes and ensuring effective response to feedback and quality concerns.
• Manage audits, certifications, corrective actions and preventive actions across the Operating Unit.
• Drive data-driven quality performance, risk management and process excellence initiatives.
• Lead Continuous Improvement deployment using Lighthouse, Lean Six Sigma, Ochibo-Hiroi and Lessons Learned methodologies.
• Partner with R&D, Operations, Projects, Technology and Supply Chain teams to improve performance and customer satisfaction.
• Define, monitor and improve KPIs related to quality, customer satisfaction and operational excellence.

Your background

• University degree in Engineering, Quality, Operations Management or a related field.
• Solid experience in Quality Management, Continuous Improvement and operational leadership, preferably from an industry grade software organization
• Knowledge of ISO standards, quality systems, auditing and certification processes.
• Experience with Lean, Six Sigma, business process management and systematic problem solving.
• Strong leadership, stakeholder management and change management capabilities.
• Ability to influence across functions and drive engagement at all organizational levels.
• Strong analytical skills with experience in risk management and performance monitoring.

Key competencies

• Voice of Customer
• Systematic Problem Solving
• Risk Management
• Conflict Management
• Influencing
• Change Management
• Continuous Improvement & Process Management

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well-being, we build a workplace where personal and organizational success grow together.

Our benefits offering for our roles generally includes:

• Collective agreement, occupational pension & possibility of salary exchange to pension (for ITP1 and ITP2)
• Group life insurance and additional insurances.
• Flex-time and shortening of working hours in time bank
• Hybrid work& allowances for setting up a workplace at home (in agreement with line manager)
• Health care and wellness allowance
• Health insurance incl. dental, spectacles & contact lenses allowance (employee pay 140 sek/month via salary deduction)
• Psychological support program
• Supplementary compensation for parental leave
• Various trainings and education supporting employee development
• Internal career possibilities both within Sweden and globally
• Employee Benefit Portal with thousands of discounts and perks

The benefits listed above are an excerpt only and may vary depending on job grade, location and type of contract. Eligibility is subject to local regulations.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles - particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.