Global Master Data Operations Lead – Hybrid

Pandora; Warszawa; Hybrid; PLN 240,000 - 340,000; Full time

Benefits offered by this job

Hybrid work model

Free parking for employees

Medicover medical care (premium)

Job summary

Pandora Global Business Services Organization (GBS) in Warsaw is seeking a Manager, Master Data Operations to lead a global Master Data team responsible for accurate, timely, and compliant master data across SAP and related systems. The role partners with Supply Chain, Procurement, Manufacturing, Finance, and more to drive operational excellence and AI-enabled data solutions.

The role emphasizes data governance, standardization, and continuous improvement, with a hybrid work model in Warsaw and

Qualifications

• Bachelor's or Master's degree in Business Administration, Finance, Accounting, Information Systems, Data Management, or a related field.
• 8+ years of experience in Finance or Master Data processes within an SSC/BPO environment, including a minimum of 3 years in a managerial or supervisory role.
• Extensive experience in Finance and Customer & Vendor Master Data environments, with strong data governance understanding.
• Strong leadership and stakeholder management skills in a dynamic, global matrix organization.
• Advanced ERP knowledge (SAP S/4HANA preferred) and Excel proficiency.
• Experience with Lean/Six Sigma and continuous improvement frameworks.
• Fluency in English and Polish (written and spoken).

Responsibilities

• Lead and develop a global Master Data team and manage day-to-day operations across SAP and connected systems.
• Drive KPIs, SLAs, quality and productivity, and foster a culture of continuous improvement.
• Drive standardization, automation, and AI readiness across Master Data Operations.
• Support SAP master data governance, data migration, testing, deployment, and business readiness activities.
• Partner with business and programme teams to implement data standards and controls.
• Ensure data quality and regulatory/compliance adherence across master data domains.

Skills

Leadership

Stakeholder management

Data governance

Process improvement

English & Polish

Education

Bachelor's or Master's degree in related field

Tools

SAP S/4HANA

Microsoft Dynamics AX

Job description

Pandora Global Business Services Organization (GBS) in Warsaw is seeking a Manager, Master Data Operations to lead a global Master Data team responsible for accurate, timely, and compliant master data across SAP and related systems. The role partners with Supply Chain, Procurement, Manufacturing, Finance, and more to drive operational excellence and AI-enabled data solutions.

The role emphasizes data governance, standardization, and continuous improvement, with a hybrid work model in Warsaw and