Global ITD Service Manager - Insider Threat Detection

EY; Wrocław; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

EY is seeking a Service Manager – Insider Threat Detection (ITD) in Wroclaw/Katowice to lead the global delivery of the ITD service, ensuring consistent, scalable, high‑quality operations across regions. You will act as the primary service owner and stakeholder interface, balancing risk reduction with business enablement.

Role sits at the intersection of detection engineering, investigations, automation, and ML‑enabled triage, shaping strategy, operational excellence, and continuous improvement

Qualifications

• 7+ years’ experience in information security, investigations, cyber defense, or risk services.
• Demonstrated experience managing enterprise security or investigative services.
• Strong understanding of insider threat risks, data exfiltration, and detection concepts.
• Experience working with senior stakeholders across regions.
• Experience supporting or partnering with internal investigations or HR/legal teams (optional)

Responsibilities

• Lead the global delivery of the ITD service across regions with consistent, scalable operations.
• Act as the primary service owner and stakeholder interface, balancing risk reduction with business enablement.
• Shape strategy, operational excellence, and continuous improvement as the service matures.

Skills

Service ownership

Stakeholder management

Executive-level communication

Ambiguity leadership

Tools

SIEM

DLP

Insider risk tech

Job description

EY is seeking a Service Manager – Insider Threat Detection (ITD) in Wroclaw/Katowice to lead the global delivery of the ITD service, ensuring consistent, scalable, high‑quality operations across regions. You will act as the primary service owner and stakeholder interface, balancing risk reduction with business enablement.

Role sits at the intersection of detection engineering, investigations, automation, and ML‑enabled triage, shaping strategy, operational excellence, and continuous improvement