Global E-Commerce Operations Specialist (12 month contract)

Steelseries; Polska; Hybride; PLN 80 000 - 140 000; Plein temps

Avantages offerts par ce poste

Medical care

Lunch/cafeteria card

Life insurance

Pension plan

Hybrid or remote work model in Poland

Résumé du poste

Steelseries is seeking a Global E-Commerce Operations Specialist to join our DTC team. You will own analytics, drive commercial performance, and collaborate across Marketing, Engineering, Planning, IT, Supply Chain, DTC Operations and Customer Service to optimize our global e-commerce platform.

You will manage end-to-end analytics, run global campaigns, and ensure data accuracy, while liaising with multiple stakeholders to support growth across regions in a dynamic, multinational environment.

Qualifications

• Bachelor's degree and relevant work experience required.
• Strong organizational skills to manage multiple tasks and deadlines across projects.
• Advanced Office skills and strong communication with diverse stakeholders.

Responsabilités

• Deliver commercial and operational initiatives to support growth across regions.
• Own all E-Commerce analytics and metrics; ensure data accuracy and actionable insights.
• Manage global E-Commerce campaigns, maintain calendar, and brief stakeholders.

Connaissances

Strong organizational skills

Advanced Microsoft Office

Excellent communication skills

Independent and collaborative

Formation

Bachelor's degree in Economics, Business Administration, Statistics, Finance, or related field

Outils

Power BI

Qlik

Tableau

Salesforce

Description du poste

Global E-Commerce Operations Specialist

We are looking for a Global E-Commerce Operations Specialist to join our growing DTC team. In this role, you will be at the heart of our e-commerce operations — driving commercial performance, owning analytics, and collaborating across functions to deliver outstanding results on a global scale.

The Team You Will Be Part Of

You will work closely with our DTC team, acting as the primary operational point of contact across Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer Service. Your work will directly shape the performance of our global E-Commerce platform.

Your Contribution Is Appreciated, and You Will:

Commercial & Operations (50%)

• Deliver commercial and operational initiatives to support business growth across each region
• Continuously optimize and improve the end-to-end performance of the E-Commerce platform
• Serve as the primary operational point of contact within the DTC team, liaising with Marketing, Engineering, Planning, I.T., Supply Chain, DTC Operations and Customer Service

Business Analytics & Demand Generation (50%)

• Own all E-Commerce analytics and metrics, ensuring data accuracy and actionable insights
• Manage global E-Commerce campaigns — ensuring agreed activities are executed, the calendar of events is kept up to date, and all relevant stakeholders are briefed

To Perform Well in This Role, You Will Have:

Essential

• Bachelor's degree in Economics, Business Administration, Statistics, Finance, or a related field, with relevant work experience
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines across various ongoing projects
• Advanced proficiency in Microsoft Office programs
• Excellent communication skills to effectively interact with a diverse group of business stakeholders
• Ability to work both independently and collaboratively as part of a cross-functional team

Desirable

• Operational and technical knowledge in a DTC business environment
• Familiarity with business intelligence software such as Power BI, Qlik, Tableau, or similar
• Experience working within an agile framework, including managing backlogs and product ownership
• MA or MBA in a related field
• Experience with Salesforce or similar E-Commerce platforms
• Understanding of the DTC vertical and its relationship with other sales channels within the business

The Offer

• A full pay package, together with an annual bonus, and an attractive benefits package including medical care, lunch/cafeteria card, life insurance and pension plan
• An environment which provides opportunities of working with multiple stakeholders, professional support and the possibility to share knowledge and best practices
• On-going development opportunities in a multinational environment that will inspire you to grow professionally and personally
• Wide variety of projects and tasks, innovative goals, and freedom to plan and execute them professionally
• Flexible working conditions – hybrid or remote work model within Poland
• Possibility to work in a modern office in the centre of Warsaw

Join the GN family, a global company with a rich history and a Scandinavian work culture that values inclusion and operates on a flat structure, where everyone's voice matters.