E-Commerce Consultant (GN)

Accenture Poland; Warszawa; Hybrid; PLN 180,000 - 320,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Training package

Coaching sessions

Employee referral program

Hybrid work model

Job summary

Accenture Poland in Warsaw seeks an experienced E-commerce Consultant to advise clients on ecommerce strategy, operating models, and digital commerce transformation initiatives across large-scale projects.

You will analyze business processes, define future-state journeys, document requirements, and collaborate with technical teams and stakeholders to deliver end-to-end solutions in a hybrid work environment.

Qualifications

• 3+ years of experience in e-commerce consulting, digital commerce transformation, or platform implementation.
• Strong knowledge of Salesforce Commerce Cloud, Adobe Commerce (Magento), and Shopify.
• Experience defining and optimizing e-commerce business processes.
• Proven experience participating in or leading platform implementation projects.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience preparing business cases, requirements documentation, and solution recommendations.
• Fluent English (written and spoken).

Responsibilities

• Advise clients on e-commerce strategy, operating models, and digital commerce transformation initiatives.
• Analyze current business processes and define future-state e-commerce processes and customer journeys.
• Gather and document business requirements and translate them into functional solution designs.
• Evaluate, compare, and recommend e-commerce platforms and technology vendors based on business needs.
• Manage end-to-end implementation projects, including: Requirements gathering, Solution design, Configuration oversight, Testing and user acceptance, Deployment and hypercare support
• Collaborate with technical teams, system integrators, and business stakeholders throughout project delivery.
• Support change management, user training, and process adoption activities.

Skills

E-commerce consulting

Digital transformation

Platform implementation

Stakeholder management

Fluent English

Tools

Salesforce Commerce Cloud

Adobe Commerce Magento

Shopify

Job description

THE WORK:

The ideal candidate combines strong business consulting skills with hands‑on knowledge of leading e‑commerce platforms such as

• Advise clients on e-commerce strategy, operating models, and digital commerce transformation initiatives.
• Analyze current business processes and define future-state e-commerce processes and customer journeys.
• Gather and document business requirements and translate them into functional solution designs.
• Evaluate, compare, and recommend e-commerce platforms and technology vendors based on business needs.
• Manage end-to-end implementation projects, including: Requirements gathering, Solution design, Configuration oversight, Testing and user acceptance, Deployment and hypercare support
• Collaborate with technical teams, system integrators, and business stakeholders throughout project delivery.
• Support change management, user training, and process adoption activities.

THE WORK:

The ideal candidate combines strong business consulting skills with hands‑on knowledge of leading e‑commerce platforms such as Salesforce Commerce Cloud, Adobe Commerce (Magento), and Shopify.

• Advise clients on e-commerce strategy, operating models, and digital commerce transformation initiatives.
• Analyze current business processes and define future-state e-commerce processes and customer journeys.
• Gather and document business requirements and translate them into functional solution designs.
• Evaluate, compare, and recommend e-commerce platforms and technology vendors based on business needs.
• Manage end-to-end implementation projects, including: Requirements gathering, Solution design, Configuration oversight, Testing and user acceptance, Deployment and hypercare support
• Collaborate with technical teams, system integrators, and business stakeholders throughout project delivery.
• Support change management, user training, and process adoption activities.

WHAT’S IN IT FOR YOU?

• Challenging job in a dynamic, professional, international and multicultural environment.
• Opportunity to gain exceptional skills, knowledge and experience on large scale international projects.
• One of a kind experiences with best know-how, with broad access to certifications and professional industry-recognized trainings.

HERE’S WHAT YOU’LL NEED:

• 3+ years of experience in e-commerce consulting, digital commerce transformation, or commerce platform implementation.
• Strong knowledge of one or more leading e-commerce platforms: Salesforce Commerce Cloud, Adobe Commerce (Magento), Shopify
• Experience defining and optimizing e-commerce business processes.
• Proven experience participating in or leading platform implementation projects.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience preparing business cases, requirements documentation, and solution recommendations.
• Fluent English (written and spoken).

BONUS POINTS IF YOU HAVE:

• German language skills would be a strong advantage.
• Knowledge of CRM, marketing automation, customer experience, and omnichannel commerce solutions.
• Experience working in international and multicultural environments.
• Project management certifications or experience with Agile delivery methodologies

WHAT WE OFFER?

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care and life insurance.
• Access to the WorkSmile benefits platform (possibility of using a wide range of products and services, including the Multisport card).

Working Conditions:

• Employment contract (umowa o pracę)
• Headquarter inWarsaw.
• Traveling to work with prestigious clients and deliver large-scale transformational change. We deliver our work in hybrid model, remotely, in our offices but also traveling and working closely with our Clients in their offices. With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. That is why traveling declaration, willingness and ability to work at client locations mostly across Europe and beyond, for short or long term, is required.
• The work location for this role may include a mix of working remotely, onsite at a client, or in an Accenture office—depending on specific project circumstances. With all our roles, there is some in-person time for collaboration, learning, and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Global Network is a part of Europe Strategy & Consulting practice, pulling together multinational and cross-cultural professionals based at key locations across Europe. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity. Our Poland part of GN Consulting Hub is located in Warsaw, Kraków, Wrocław and Łódź. Your impact will be truly global as you will leverage an unmatched network of people, knowledge, tools and technologies and work alongside some of the best thinkers in the market.

WHAT WE BELIEVE:

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.