German Speaking Sales Agent

BrainRocket Limited; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

An innovative international software development company is seeking a German Speaking Sales Agent to drive customer engagement and retention. In this dynamic role, you will make outbound calls to assist players, promote products, and ensure a seamless experience for customers. Your passion for customer service and ability to communicate effectively in both German and English will be key to achieving targets and contributing to the team's success. Join a fast-paced environment that values initiative and creativity—your bold moves can make a significant impact!

Qualifications

• Passion for customer service and engaging with customers.
• Fluent in German and English with a drive to achieve targets.

Responsibilities

• Making outbound calls and assisting players with their needs.
• Promoting products and ensuring player satisfaction.

Skills

Customer Service

Communication Skills

Target Orientation

Fluent English

Native German

Understanding of Casino/Sports Betting

Job description

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!

As a German Speaking Sales Agent, you will be responsible for making outbound calls to assist players using the site for activity increase, retention, and reactivation.

Requirements:

• An energetic passion for customer service and speaking directly with customers.
• A comfort in striking up conversations whilst confidently promoting our sites, products, and promotions.
• A drive to reach targets and overachieve on a daily basis.
• Native German and Fluent English.
• An understanding of the Casino and/or sports betting industry.
• Target oriented and driven by achieving goals.

Duties and Responsibilities:

• Making daily outbound calls and follow-ups.
• Assisting new players and current players to ensure they have no blockers to enjoying our products.
• Promoting our site, products, campaigns, and overall entertainment offering.
• Working with your team leader to ensure all targets are understood.
• Working with other departments such as Payments, Risk, VIP, and Customer Support.

Bold moves start here. Make yours. Apply today!