German-Speaking EV Support Specialist (On-Site)

Velenosi & Meredith Consulting; Lublin; On-site; PLN 120,000 - 180,000; Full time

Job summary

A dynamic consulting firm in Lublin seeks a Customer Support Specialist fluent in German to assist customers with inquiries related to electric cars. The ideal candidate will handle incoming calls, provide accurate information, and ensure customer satisfaction in a supportive work environment. This role offers a gross monthly salary of 7,000 PLN and emphasizes customer service without sales activities.

Benefits

Dynamic and supportive work environment

Training and career development opportunities

No sales, purely customer support

Qualifications

• Fluency in German with B2 level English knowledge is required.
• Strong communication and problem-solving abilities are essential.
• Candidates must have a friendly and professional demeanor.

Responsibilities

• Handle incoming calls and assist customers with inquiries.
• Provide accurate information related to electric vehicle purchases.
• Ensure customer satisfaction by delivering professional service.
• Collaborate with internal teams to resolve issues.

Skills

Fluency in German (C2)

Good knowledge of English (B2)

Strong communication skills

Problem-solving skills

Customer-focused attitude

Job description

A dynamic consulting firm in Lublin seeks a Customer Support Specialist fluent in German to assist customers with inquiries related to electric cars. The ideal candidate will handle incoming calls, provide accurate information, and ensure customer satisfaction in a supportive work environment. This role offers a gross monthly salary of 7,000 PLN and emphasizes customer service without sales activities.