German-speaking Customer Support Agent for Airline Team in Athens

Next Job Abroad; Warszawa; On-site; Full time

Benefits offered by this job

Full relocation support

Flight to Athens covered

4 weeks of hotel accommodation upon arrival

Support finding your apartment

Help with paperwork and settling in

Competitive salary

2 extra salaries per year

Full training

International career development

Health care benefits

Modern office environment

Free Greek language courses

Job summary

Next Job Abroad is hiring a Flight Ambassador for a global airline team based in Athens, Greece. This role involves assisting passengers with bookings and ensuring a premium customer experience.

Benefits include full relocation support, competitive salary, and opportunities for international career development. Candidates must be fluent in German and confident in English. This is a unique opportunity to gain strong international experience while living in one of Europe’s most vibrant cities.

Qualifications

• Fluent in German (C1+ level).
• Confident in English.
• Social, adaptable, and service-minded.
• Curious about living abroad.
• Excited about working for a global airline.

Responsibilities

• Assisting passengers with flight bookings and changes.
• Explaining ticket rules, fees, and policies.
• Processing refunds and reservation updates.
• Supporting travel agencies and corporate partners.
• Ensuring every customer interaction reflects a premium airline experience.

Skills

Fluent in German (C1+ level)

Confident in English

Social and service-minded

Adaptable

Job description

Ready to trade grey skies for Mediterranean sunsets, while working for one of the world's most iconic airlines?

Next Job Abroad is hiring on behalf of a global partner for the Airline Team in Athens, Greece.

This is not "just another customer service job abroad".

Why Move to Athens?

Athens is one of Europe's fastest-growing hubs for international talent.

Living in Greece means:

• 300+ days of sunshine
• Affordable cost of living compared to Northern Europe
• Beach after work
• Weekend island trips
• International work environment
• A huge community of young expats

Your Role - Flight Ambassador for Airline Team

As part of the Airline customer support team, you'll be the first point of contact for passengers, travel partners, and corporate clients.

You'll support customers via phone, email, and digital channels, helping them with bookings, ticket changes, refunds, and travel information.

You will be representing one of the most respected names in global aviation.

Your daily tasks include:

• Assisting passengers with flight bookings & changes
• Explaining ticket rules, fees & policies
• Processing refunds & reservation updates
• Supporting travel agencies & corporate partners
• Ensuring every customer interaction reflects a premium airline experience

This role gives you strong international experience in:

• Airline operations
• Travel & tourism
• Customer experience
• Global brand representation

Requirements

• Fluent in German (C1+ level)
• Confident in English
• Social, adaptable & service-minded
• Curious about living abroad
• Excited about working for a global airline

Customer service or hospitality experience is a plus, but mindset matters more than CV length.

Benefits

Full relocation support to Greece:

• Flight to Athens covered
• 4 Weeks of Hotel accommodation upon arrival
• Support finding your apartment
• Help with paperwork & settling in

Plus:

• Competitive salary
• 2 extra salaries per year (Greek system)
• Full training
• International career development
• Health care benefits
• Modern office environment
• Free Greek language courses