German-Speaking Business Services Specialist

EY; Katowice; Hybrid; PLN 50,000 - 70,000; Full time

Job summary

A global service delivery center is seeking a Business Services Support Specialist fluent in German and English to join their dynamic team in Katowice. Responsibilities include managing opportunities, supporting pricing and billing activities, and contributing to team culture. The ideal candidate must have exceptional customer service skills and the ability to analyze complex processes. The role offers a hybrid work model with opportunities for continuous learning and personal development.

Benefits

Continuous learning opportunities

Transformative leadership coaching

Diverse and inclusive culture

Qualifications

• Fluent in German and good knowledge of English are required for communication.
• Must possess excellent organizational skills and attention to detail.
• Ability to analyze and solve complex process cases is crucial.

Responsibilities

• Manage pipeline and maintain opportunities in the system.
• Support with pricing, budgeting, and client billing activities.
• Build team culture and oversee team performance.

Skills

Detail-oriented

Exceptional customer service skills

Good communication skills

Education

Fluent in German (written and oral)

Good knowledge of English (written and oral)

Knowledge of MS Office (Excel, PowerPoint, Outlook)

Job description

A global service delivery center is seeking a Business Services Support Specialist fluent in German and English to join their dynamic team in Katowice. Responsibilities include managing opportunities, supporting pricing and billing activities, and contributing to team culture. The ideal candidate must have exceptional customer service skills and the ability to analyze complex processes. The role offers a hybrid work model with opportunities for continuous learning and personal development.