GERMAN CUSTOMER SERVICE ADVISOR

Velenosi&Meredith; Gdańsk; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

An international customer service company is looking for candidates with strong German language skills for a customer support role based in Greece. Responsibilities include managing customer inquiries via chat, email, and phone while providing accurate solutions. This position offers a comprehensive relocation package, paid training, and career advancement opportunities, making it an exciting chance to work and live in Greece.

Benefits

Paid training & career path

Relocation package (flight, housing, admin help)

Comprehensive private health insurance

Uncapped performance bonuses

Work-Life Balance features

Qualifications

• Must be proficient in German (C1+) and have strong English skills.
• Excellent communication and listening abilities required.
• Organized and detail-oriented with a readiness to relocate.

Responsibilities

• Handle customer queries via chat, email, and phone.
• Deliver accurate and empathetic resolutions to customers.
• Maintain detailed case files and share feedback with the team.

Skills

German (C1+)

Strong communication skills

Organised and detail-oriented

Strong English

Job description

Use your German language skills to assist esteemed international companies based in Greece. This position not only provides a clear path for career advancement in a stable environment but also presents an exciting opportunity to shape your future in a dynamic global setting. Join us in making a meaningful impact while collaborating with diverse teams across borders.

Responsibilities

• Handle customer queries via chat, email, and phone.
• Deliver accurate and empathetic resolutions.
• Maintain detailed and up-to-date case files.
• Share feedback with the team to improve service.
• Take part in professional training programs.

Requirements

• German (C1+) + strong English
• Strong communication and listening skills
• Organised and detail-oriented
• Ready to relocate to Greece (relocation covered)

What You Get

• Paid training & career path
• Relocation package (flight, housing, admin help)
• Housing Support: Dedicated relocation team to assist with finding an apartment, covering real estate agency fees, and helping with admin paperwork
• Comprehensive private health insurance
• Work-Life Balance: Rotational shifts with hybrid/WFH options for certain projects
• Private health insurance & wellness benefits
• Boost your earnings potential with uncapped performance bonuses, rewarding you for every success.
• Benefit from our system of 14 monthly salary payments per year, two additional paychecks on top of your base salary.

Why Greece? Why Now?

With its affordable cost of living, thriving expat community, and year-round sunshine, Greece is one of the most attractive relocation destinations in Europe. You'll enjoy not only a rewarding career but also a chance to explore Athens, Thessaloniki, and the islands, while working in a professional environment supporting global clients in sectors like tech, fintech, e-commerce, and lifestyle goods.

Apply today or message [e-mail]. Alternatively, you can connect with me on LinkedIn.