General Manager

AccorHotel; Szczecin; On-site; PLN 320,000 - 375,000; Full time

Job summary

A global hospitality company is seeking a hands-on General Manager for Novotel and ibis Szczecin Centrum in Szczecin, Poland. This role demands strong leadership to enhance operational efficiency, ensure high performance, and maintain brand standards across both hotels. The ideal candidate will possess extensive experience in hotel management, with a focus on customer service and financial discipline, while being fluent in Polish and English. Join a dynamic team committed to sustainability and guest satisfaction.

Benefits

Employee discounts

Comprehensive training

Career development opportunities

Qualifications

• Experience as a General Manager, preferably in a multi-property setting.
• Proven ability to balance service quality with operational efficiency.
• Fluency in Polish and English.

Responsibilities

• Lead and manage operations for Novotel and ibis Szczecin Centrum.
• Drive profitability and performance through key business KPIs.
• Ensure compliance with Accor brand standards and operational procedures.
• Foster community relationships and improve hotel visibility.

Skills

Leadership

Operational efficiency

Customer service

Financial discipline

Commercial awareness

Team development

Sustainability promotion

Job description

General Manager for Novotel and ibis Szczecin Centrum

• Full-time
• Job Type: Permanent
• Job Schedule: Full-Time
• Compensation: PLN 0 - PLN 0 - monthly

Join the Accor Group, an ecosystem of over 45 brands, 5.600 hotels, 10.000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

We are looking for a hands‑on, guest‑focused General Manager to lead our Novotel and ibis Szczecin Centrum combo hotels—two brands that deliver comfort, simplicity, and great value to a wide range of travelers. As the leader of this dynamic dual‑brand property, you will champion operational efficiency, maintain excellent product quality, and drive strong performance across both hotels. In this key role, you will guide and motivate your teams, create a positive service culture, and foster genuine guest satisfaction. You will uphold brand standards, manage day‑to‑day operations, and build strong visibility in the local market as well as within Accor’s network. Your leadership will be central to ensuring seamless coordination between the two brands, optimizing resources, and providing a consistently welcoming and well‑run experience for every guest.

• Provide practical, hands‑on leadership and clear operational direction for both Novoteland ibis, ensuring each brand’s identity and service promise are consistently delivered.
• Drive strong top‑line performance, profitability, and sustainable growth by actively managing key business KPIs and optimizing resources across the dual‑brand property.
• Oversee day‑to‑day hotel operations, securing smooth processes, reliable service, excellent cleanliness and maintenance standards, and positive guest satisfaction results.
• Build and develop a motivated, service‑driven team culture that reflects the values of both brands and supports employee engagement and retention.
• Strengthen relationships within the local community, key corporate clients, and business partners to broaden the hotel’s visibility and commercial opportunities.
• Ensure full compliance with Accor brand standards, safety requirements, and operational procedures across both hotels.
• Lead and promote sustainability, inclusion, and community involvement in line with Accor’s commitments and the expectations of modern travelers.
• Attract, develop, and retain talent through active involvement in recruitment, coaching, and team development initiatives.

The ideal candidate will be an experienced General Manager, preferably with multi‑property exposure, able to balance the welcoming service style of Novotel with the smart, essential efficiency of ibis. Will demonstrate strong commercial awareness and a proven ability to drive performance, optimize revenue, and maintain financial discipline. Strategic yet hands‑on, they will combine analytical thinking with creativity and emotional intelligence to adapt their leadership to each brand’s identity and guest expectations. A natural communicator who builds strong relationships, able to inspire diverse teams, promote collaboration, and cultivate a positive, guest‑focused culture. Fluent in Polish and English, and ideally comfortable in an international setting, will be passionate about hospitality, sustainability, and delivering simple yet memorable guest experiences.

Novotel Szczecin Centrum is a four‑star managed property owned by Essendi, ideally located in the heart of Szczecin near the Old Town and key city landmarks. The hotel features 117 guestrooms, offering comfort for both business and leisure travelers. It provides convenient access, underground parking, and 8 professionally prepared conference rooms, making it a strong choice for corporate meetings and events. Guests can enjoy the Novo2 Lounge Bar serving local and international cuisine, as well as leisure facilities including an indoor pool, sauna, and 24‑hour fitness/health club. The hotel is also pet‑friendly, aligning with Accor’s network standards and service expectations.
ibis Szczecin Centrum is a modern economy hotel located in the heart of Szczecin, within a short walk of Szczecin Główny railway and bus station. The property features 106 comfortable, air‑conditioned rooms and provides free Wi‑Fi, 24/7 reception, and underground parking. Guests can enjoy a daily breakfast as well as on‑site dining in the hotel’s restaurant and bar.