GA & OTC Team Manager
Kingfisher plc
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Kingfisher plc in Krakow is seeking an experienced GA & OTC Team Manager to lead a team delivering high-quality accounting operations across General Accounting and Order-to-Cash. You will manage day-to-day operations, ensure compliance, and drive continuous improvement in an international environment.
You will collaborate with finance teams and external partners, set objectives, coach staff, and ensure delivery against SLAs and KPIs while fostering a culture of accountability, inclusivity and
Qualifications
- Experience leading GA and OTC processes in an international finance environment.
- Professional accounting qualification, ACCA/CIMA/ACA or equivalent.
- Strong knowledge of month-end close, financial controls and SLAs.
Responsibilities
- Lead and develop a team of accounting professionals for GA and OTC.
- Ensure timely delivery of accounting services in line with SLAs and KPIs.
- Drive process standardisation and continuous improvement across GA and OTC.
- Collaborate with finance teams, auditors, and external partners.
Skills
Education
Tools
Job description
We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.
At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Kraków. Talk to us about how we can best support you!
At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.
In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.
We also offer a competitive benefit package and plenty of opportunities to stretch and grow your career:
- Private medical healthcare at LUXMED (including dentalcare) for you and your family
- Medicover sports card (Fit&More package)
- Life insurance financed by the employer
- 30-minute lunch break included in the 8-hour working day
- Work in a highly professional and stimulating atmosphere
- Training & Buddy programme that will allow you to quickly adapt to your new role
- Wellbeing programme for employees
- Co-financing of monthly tickets for the public transport in Krakow
- Comfortable working environment in the office and the possibility of home office
- Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification
- Employee referral programme
We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.
At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Kraków. Talk to us about how we can best support you!
At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.
In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.
We also offer a competitive benefit package and plenty of opportunities to stretch and grow your career:
- Private medical healthcare at LUXMED (including dentalcare) for you and your family
- Medicover sports card (Fit&More package)
- Life insurance financed by the employer
- 30-minute lunch break included in the 8-hour working day
- Work in a highly professional and stimulating atmosphere
- Training & Buddy programme that will allow you to quickly adapt to your new role
- Wellbeing programme for employees
- Co-financing of monthly tickets for the public transport in Krakow
- Comfortable working environment in the office and the possibility of home office
- Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification
- Employee referral programme
We are looking for an experienced GA & OTC Team Manager to lead a team responsible for delivering high-quality accounting operations across General Accounting (GA) and Order-to-Cash (OTC) processes.
In this role, you will manage day-to-day operations, ensure compliance with accounting standards and internal controls, drive continuous improvement initiatives, and support the development of a high-performing team.
You will work closely with Finance teams, business stakeholders and external partners to ensure service excellence, operational efficiency and the timely resolution of issues. The role requires a strong combination of people leadership, accounting knowledge, stakeholder management and process improvement capabilities within an international environment.
- Lead, coach and develop a team of accounting professionals responsible for GA and OTC processes.
- Set clear objectives, priorities and performance expectations for team members.
- Support employee development, succession planning and talent management activities.
- Foster a culture of accountability, collaboration, knowledge sharing and continuous improvement.
- Manage workload allocation, capacity planning and operational priorities.
- Ensure timely and accurate delivery of accounting services in line with agreed SLAs and KPIs.
- Oversee month-end, quarter-end and year-end activities within the assigned scope.
- Monitor operational performance and proactively identify process risks, control gaps and service issues.
- Ensure compliance with accounting policies, internal controls, audit requirements and operational procedures.
- Act as an escalation point for complex accounting, operational and stakeholder-related matters.
- Build and maintain effective relationships with Finance teams, business units, auditors and external partners.
- Provide regular updates on team performance, operational risks, key issues and improvement activities.
- Drive process standardisation, simplification, automation and continuous improvement across GA and OTC.
- Participate in Finance transformation initiatives, system enhancements and ERP implementation projects.
- Use operational data and performance insights to identify opportunities to improve efficiency, quality and customer experience.
- Support internal and external audits and ensure that required documentation and evidence are provided.
- Maintain current and accurate process documentation, procedures and controls.
- Support a smooth transition of new activities into the team, including knowledge transfer, resource planning and operational readiness.
What's the job
We are looking for an experienced GA & OTC Team Manager to lead a team responsible for delivering high-quality accounting operations across General Accounting (GA) and Order-to-Cash (OTC) processes.
In this role, you will manage day-to-day operations, ensure compliance with accounting standards and internal controls, drive continuous improvement initiatives, and support the development of a high-performing team.
You will work closely with Finance teams, business stakeholders and external partners to ensure service excellence, operational efficiency and the timely resolution of issues. The role requires a strong combination of people leadership, accounting knowledge, stakeholder management and process improvement capabilities within an international environment.
- Lead, coach and develop a team of accounting professionals responsible for GA and OTC processes.
- Set clear objectives, priorities and performance expectations for team members.
- Support employee development, succession planning and talent management activities.
- Foster a culture of accountability, collaboration, knowledge sharing and continuous improvement.
- Manage workload allocation, capacity planning and operational priorities.
- Ensure timely and accurate delivery of accounting services in line with agreed SLAs and KPIs.
- Oversee month-end, quarter-end and year-end activities within the assigned scope.
- Monitor operational performance and proactively identify process risks, control gaps and service issues.
- Ensure compliance with accounting policies, internal controls, audit requirements and operational procedures.
- Act as an escalation point for complex accounting, operational and stakeholder-related matters.
- Build and maintain effective relationships with Finance teams, business units, auditors and external partners.
- Provide regular updates on team performance, operational risks, key issues and improvement activities.
- Drive process standardisation, simplification, automation and continuous improvement across GA and OTC.
- Participate in Finance transformation initiatives, system enhancements and ERP implementation projects.
- Use operational data and performance insights to identify opportunities to improve efficiency, quality and customer experience.
- Support internal and external audits and ensure that required documentation and evidence are provided.
- Maintain current and accurate process documentation, procedures and controls.
- Support a smooth transition of new activities into the team, including knowledge transfer, resource planning and operational readiness.
- Experience managing both GA and OTC processes
- Significant experience in Finance Operations, Shared Services or GBS environments.
- Strong practical knowledge of General Accounting, General Ledger, Order-to-Cash processes.
- 3+ years of previous experience leading people and managing an operational Finance team.
- Strong understanding of accounting principles, month-end processes, financial controls and compliance requirements.
- Experience managing operational delivery against SLAs, KPIs and quality standards.
- Proven ability to manage complex stakeholder relationships in an international environment.
- Experience handling escalations and resolving complex operational or process-related issues.
- Demonstrated ability to drive process improvement, standardisation and change initiatives.
- Strong analytical and problem-solving skills.
- Excellent communication, influencing and people management skills.
- Experience working with ERP systems such as SAP, Oracle, Microsoft Dynamics 365 or similar.
- Ability to prioritise effectively, allocate resources and manage competing operational demands.
- Experience working in an international and cross-functional environment.
- Professional accounting qualification, such as ACCA, CIMA, ACA or equivalent, would-be a plus.
- Knowledge of French would be an advantage.
What we offer.
Private medical healthcare at LUXMED (including dental care) for you and your family.
Medicover sports card (Fit&More package).
Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification.
Life insurance at Generali financed by the employer.
Opportunity to earn annual bonus that aligns to work level of role.
Parking spaces and LOTOS card.
Co-financing of monthly tickets.
Co-financing of monthly tickets for the public transport in Krakow (50% discount).
At Kingfisher, we are united by our 6 core behaviours
Constantly improving our customer experience
Acting with humanity and care
Be curious
Thriving on learning, thinking beyond the obvious
Be inclusive
Acting inclusively in diverse teams to achieve together
Be agile
Working with trust, pace and agility
Be accountable
Championing the plan to deliver results and growth
Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.
Since joining Kingfisher in 2007, I have made many genuine friends and the company has helped me to grow both professionally and personally.
There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.
Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing.
With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.
The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.
We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.
So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.
We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
