Fraud Alert Specialist

ING Group; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A global banking institution located in Katowice is seeking an Anti-Fraud Specialist to join their cross-border operational team. This role involves monitoring and analyzing fraud alerts, identifying trends, and ensuring effective communication with internal teams. Candidates should possess strong analytical skills and a good command of English, as well as knowledge of cybercrime threats. The position requires flexibility to work shifts in a hybrid mode, offering significant opportunities for career growth and development.

Qualifications

• Great analytical and problem-solving skills.
• English at B2 level (speaking and writing).
• Basic knowledge of cybercrime threats.
• Effective experience in operational work.
• Ready to work 24/7 in a hybrid mode.

Responsibilities

• Monitor and evaluate fraud alerts.
• Analyze data to identify fraud trends.
• Communicate with various internal entities.

Skills

Analytical and problem-solving skills

Fluent English (B2)

Knowledge of cybercrime threats

Operational effectiveness

Initiative and commitment

Ability to work under pressure

Willingness to work 24/7

Tools

Excel

SQL basics

Job description

The expected salary for this position: 6100 - 9500 PLN

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for you, if you:

• Have great analytical and problem-solving skills
• English at B2 level (speaking and writing)
• Have basic knowledge of cybercrime threats (e.g., phishing, malware, social engineering attacks)
• Have experience and you are effective in operational work
• Show initiative, commitment and openness to new challenges
• Can work under pressure of time
• Are ready to work 24/7 (shift work in hybrid mode)

You'll get extra points for:

• Experience in working in an international environment
• Knowledge of AGILE Way of Working
• Good knowledge of Excel
• Knowledge of SQL basics

Your responsibilities

• Monitoring, evaluating of the fraud alerts
• Analyzing data to identify fraud trends
• Work within established procedures
• Communication with various internal entities

For our cross-border operational team, we are looking for an Anti-Fraud Specialist.

If you are looking for an exciting opportunity to grow and develop your career, we encourage you to apply for this position.

The team is responsible for end-to-end handling of fraud alerts and signals (e.g. from alert systems, customer notifications or third parties) evaluating alerts and taking preventive measures to minimize damage and impact of fraud to the organization and to the customer. You will be also a part of wide discussion about new MO's, trends in frauds, process optimalization, work improvements and building the group standards in the fight against the fraudsters.

If you are interested in applying please send your CV in English.

The role naming convention in the global ING job architecture will be “Fraud Alert Specialist III”

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.