Finnish-Speaking Process Specialist (Hybrid)

Nordea; Łódź; Hybrid; PLN 70,000 - 110,000; Full time

Job summary

Nordea's Daily Banking Services in Łódź seeks an Associate Process Specialist with Finnish to join the team and support Finland-related processes in a permanent role.

You will gain banking knowledge, collaborate across Nordea units, and contribute to enhancing service quality while maintaining compliance and data security. The position emphasizes teamwork in an international environment and ongoing process improvements.

Qualifications

• Finnish language level: native or at least C1.
• English language level: communicative (B1+).
• Proficient with MS Office tools, especially Outlook and Excel.
• Financial background is a plus; IT matter knowledge is an asset.

Responsibilities

• Proactively gaining process knowledge to provide required service level.
• Handling routine tasks with quality and within timeframe per guidelines.
• Co-operating with stakeholders across Nordea.
• Identifying and proposing process improvements within own area.

Skills

Finnish: native speaker

English: B1+

MS Office (Outlook)

MS Excel

Education

Secondary school or higher

Tools

Outlook

Excel

Job description

Nordea's Daily Banking Services in Łódź seeks an Associate Process Specialist with Finnish to join the team and support Finland-related processes in a permanent role.

You will gain banking knowledge, collaborate across Nordea units, and contribute to enhancing service quality while maintaining compliance and data security. The position emphasizes teamwork in an international environment and ongoing process improvements.