Finnish-Speaking Bank Support Pro (Full-Time)

PMSolutions; Łódź; On-site; PLN 66,000 - 90,000; Full time

Benefits offered by this job

Private healthcare

Job summary

PMSolutions in Lodz is seeking a Finnish-speaking Bank Office Service Professional to join full-time staff. The role requires fluent Finnish (B2/C1), provides private healthcare, and operates in a standard 40-hour work week with on-site duties.

Responsibilities include handling customer interactions via phone, email, and chat, achieving performance targets, documenting inquiries, and maintaining up-to-date product knowledge.

Qualifications

• Fluent Finnish required (B2/C1).
• Full-time role with 40 hours per week.
• Private healthcare provided.

Responsibilities

• Provide excellent customer service via phone, email, and chat in Finnish.
• Meet set goals for call length, quality, and processing time.
• Document the exact outcome of each inquiry.
• Ensure product knowledge is up to date.

Skills

Finnish language

Job description

PMSolutions in Lodz is seeking a Finnish-speaking Bank Office Service Professional to join full-time staff. The role requires fluent Finnish (B2/C1), provides private healthcare, and operates in a standard 40-hour work week with on-site duties.

Responsibilities include handling customer interactions via phone, email, and chat, achieving performance targets, documenting inquiries, and maintaining up-to-date product knowledge.