Financial Crime Compliance Quality Control Manager

Revolut; Kraków, Polska; On-site; GBP 60,000 - 90,000; Full time

Job summary

Revolut is actively seeking a Financial Crime Compliance Quality Control Manager to strengthen our finance and risk management processes, helping to keep customers and the business safe.

In this role you will review decisions and deliverables across 1LOD and 2LOD, provide actionable feedback, and identify trends to drive improvements in quality standards and procedures. A fintech background and fluent English are preferred, with 3+ years in financial crime across the three lines of defence.

Qualifications

• Experience in fintech or regulatory bodies.
• 3+ years in financial crime across three lines of defence.
• Ability to clearly communicate risks when reviewing work.
• Knowledge of FinCrime controls used in the industry.
• Detail-oriented and results-driven.
• Fluent in English.

Responsibilities

• Review decisions and deliverables by escalation officers, FinCrime SMEs, and Compliance Managers across 1LOD and 2LOD.
• Provide actionable feedback to relevant teams regarding control enhancements and procedural clarity.
• Identifying trends and patterns in case handling to pinpoint areas for improvement in agent performance.
• Contributing to compliance processes and minimum standards by identifying opportunities for improved adherence to quality standards, procedures, and company standards.

Skills

FinCrime experience

CDD knowledge

AML knowledge

Transaction Monitoring

Regulatory communication

English fluency

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.

We’re looking for a Financial Crime Compliance Quality Control Manager who’ll help us improve our finance and risk management processes to keep customers and the business safe.

What you’ll be doing

• Reviewing the quality and documentation of decisions made and deliverables created by Escalation officers, FinCrime SMEs, and Compliance Managers across 1LOD and 2LOD
• Providing actionable feedback to relevant teams regarding control enhancements and procedural clarity
• Identifying trends and patterns in case handling to pinpoint areas for improvement in agent performance
• Contributing to compliance processes and minimum standards by identifying opportunities for improved adherence to quality standards, procedures, and company standards

What you’ll need

• Experience working in a fintech, traditional financial institution, or regulatory body
• 3+ years of experience working in a financial crime area across the three lines of defence, including CDD, AML, Sanction Screening, Transaction Monitoring, etc.
• The ability to clearly communicate and detail risks and issues when reviewing previously completed work
• Knowledge of best practice FinCrime controls used in the industry
• To be results-driven, pragmatic, and have a detailed-oriented approach
• An interest in compliance and willingness to deepen your knowledge
• Fluency in English

Compensation range

• Krakow: PLN17,000 - PLN18,900 gross monthly*
• Poland: PLN17,000 - PLN18,900 gross monthly*
• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.