Field Service Engineer - PT Kongsberg Indonesia

Kongsberg Maritime; Miejsce; On-site; PLN 50,000 - 70,000; Full time

Job summary

A leading maritime technology company seeks a skilled Field Service Engineer in Poland to provide customer support and maintain advanced maritime systems. Candidates should possess a Bachelor's degree in a relevant field and have 3 to 5 years of experience in automation systems. This role offers the chance to work with cutting-edge technologies within a global organization, where frequent travel will be necessary.

Benefits

Competitive pay and benefits

Professional and personal development

Access to training programs and mentorship opportunities

Qualifications

• 3 to 5 years of relevant field experience in automation and control systems.
• Hands-on experience with Bridge and Navigation systems onboard vessels.
• Willingness and flexibility to travel internationally on short notice.

Responsibilities

• Deliver high-quality customer support and service for Kongsberg systems.
• Perform service activities primarily within Southeast Asia.
• Prepare and submit detailed service reports.

Skills

Automation systems

Safety Control systems

Customer support

Problem-solving

Communication

Education

Bachelor’s degree in Electronics, Mechatronics, Electrical Engineering, or Instrumentation

Tools

Shipboard automation systems

Distributed control systems (DCS)

Job description

Make an impact with us atKONGSBERG. Your expertise Protechts People and Planet. We're seeking talented individuals to help us shape the maritime future. If you're ready to be part of this exciting journey, your adventure begins here!

Kongsberg Maritime is seeking a skilled and motivated Field Service Engineer to join our team in Indonesia. This role is ideal for candidates with a strong background in Automation and Safety Control systems, as well as hands-on experience with Bridge and Navigation systems onboard vessels. As a Field Service Engineer, you will be responsible for commissioning, troubleshooting, and maintaining Kongsberg’s advanced maritime systems, ensuring optimal performance and customer satisfaction. The position requires a high level of technical expertise, problem-solving ability, and a customer-oriented mindset. This is an excellent opportunity to work with cutting-edge maritime technologies in a global organization, while supporting the safety and efficiency of vessels operating in the region.

Innovate for a better world with us.

What you will be doing

• Deliver high-quality customer support, commissioning, and service for assigned Kongsberg Automation and Control systems.
• Perform service activities primarily within Southeast Asia, while fostering strong relationships with existing clients and
• Conduct workshop testing and ensure thorough technical preparation prior to service execution.
• Plan, execute, and complete assigned tasks with professionalism and ensure all work meets performance and quality standards.
• Prepare and submit detailed service reports, and update related documentation such as technical drawings, cable databases, and system records.
• Provide remote support and technical guidance to customers, including commissioning and managing retrofit/refit projects, as well as backend support to the service team.
• Collaborate with the Sales team by offering technical input and support as required.
• Manage pre- and post-service administrative tasks in a timely and organized manner.
• Carry out other ad-hoc duties and assignments as delegated by management.

We think you should have

• Bachelor’s degree in Electronics, Mechatronics, Electrical Engineering, or Instrumentation.
• 3 to 5 years of relevant field experience in automation and control systems, with solid knowledge of computer hardware, peripherals, and basic software.
• Hands-on experience with shipboard automation systems, including system processes, distributed control systems (DCS), and power management systems.
• Previous experience in the maritime industry is highly preferred.
• Strong communication and collaboration skills, with a proactive, results-oriented, and self-motivated approach.
• Demonstrates a structured and detail-oriented mindset when handling remote technical support cases.
• Problem-solver with a self-driven attitude and ability to work independently under pressure.
• Service-minded, with a customer-focused attitude, patience, and professionalism.
• Effective project management skills and the ability to manage tasks from initiation to completion.
• Willingness and flexibility to travel internationally on short notice.

AtKONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

You are able

• develop an ambitious, but realistic business vision and translate it into a workable strategy
• act on own initiative, make things happen and accepts responsibility for the results
• focus on bottom-line results, identify potential risks and monitor the financial impact of own activities
• use a methodical and systematic approach, plan ahead, define clear priorities and allocates resources effectively
• demonstrate specialist knowledge and expertise in own area
• produce fresh and imaginative ideas and solutions
• An exciting and important position working for the world-leading supplier of maritime solutions
• Be part of a diverse team spread across several countries, embracing collaboration and cultural diversity.
• Professional and personal development and career opportunities – including access to training programs and mentorship opportunities for continuous learning and career advancement.
• Competitive pay and benefits, including attractive insurance policies and pension schemes.

KONGSBERG's strength is in unity. Diverse minds, protechting people and planet, drive innovation worldwide.

Where you will be working

Kongsberg Maritimeis a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries.

OurGlobal Customer Supportdivision is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3400 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERGis a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.