Enterprise Data Specialist (formerly: Master Data Specialist)

IAG GBS Poland sp. z o.o.; Kraków; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Performance bonuses

Job summary

IAG GBS Poland sp. z o.o. in Kraków seeks a Master Data Specialist to manage SAP master data changes (GL accounts, banks, customers, vendors, materials) and ensure data integrity.

You will work with MDG, SLP, and S/4HANA, preparing KPIs and SLAs, and driving continuous improvements in a fast-paced, global setting. The role emphasizes data governance, supplier communication, and procedural documentation within a supportive, multinational team.

Qualifications

• Process requests from Guided Buying in SLP, MDG and S4Hana in accordance with Master Data policy and procedure.
• Execute changes to SAP master data (e.g. GL accounts, bank, customer, vendor, materials, etc.) as approved by the business.
• Resolve data-collecting issues and queries related to Master Data.
• Conduct phone calls with suppliers in order to ensure secured data.
• Prepare KPIs and monitor SLAs.
• Continuously implement improvements.
• Create and Maintain Procedures, Process Maps and Manuals.

Responsibilities

• Process requests from Guided Buying in SLP, MDG and S4Hana in accordance with Master Data policy and procedure.
• Execute changes to SAP master data (e.g. GL accounts, bank, customer, vendor, materials, etc.) as approved by the business.
• Resolve data-collecting issues and queries related to Master Data.
• Conduct phone calls with suppliers in order to ensure secured data.
• Prepare KPIs and monitor SLAs.
• Continuously implement improvements.
• Create and Maintain Procedures, Process Maps and Manuals.

Skills

Guided Buying

MDG

S4Hana

SAP master data

Data accuracy

KPIs

Process improvement

Tools

SLP

Job description

Full time IAG GBS (Global Business Services) a part of International Airlines Group (IAG). IAG is one of the world’s largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG’s strategy. IAG GBS drives efficiency and simplicity in providing centralised solutions in Finance Operations, Financial Planning and Analysis, Tax, Treasury, Audit and Airline services across IAG.

We are headquartered in Kraków.

Responsibilities

• Process requests from Guided Buying in SLP, MDG and S4Hana in accordance with Master Data policy and procedure
• Execute changes to SAP master data (e.g. GL accounts, bank, customer, vendor, materials, etc.) as approved by the business
• Resolve data-collecting issues and queries related to Master Data
• Conduct phone calls with suppliers in order to ensure secured data
• Prepare KPIs and monitor SLAs
• Continuously implement improvements
• Create and Maintain Procedures, Process Maps and Manuals

Required Skills, Qualifications & Experience

• Process requests from Guided Buying in SLP, MDG and S4Hana in accordance with Master Data policy and procedure
• Execute changes to SAP master data (e.g. GL accounts, bank, customer, vendor, materials, etc.) as approved by the business
• Resolve data-collecting issues and queries related to Master Data
• Conduct phone calls with suppliers in order to ensure secured data
• Prepare KPIs and monitor SLAs
• Continuously implement improvements
• Create and Maintain Procedures, Process Maps and Manuals

What we offer

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.

The opportunity to work in a multi-cultural environment with great offices in many locations.

We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses.

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

IAG GBS (Global Business Services) is part of International Airlines Group (IAG), one of the world’s leading airline groups, and the parent company of airline brands including British Airways, Iberia, Vueling, Aer Lingus, and LEVEL.

IAG’s business model is unique. It is based on a light structure at the centre, with agile, empowered, and focused airline operating companies accountable for results, and a central platform providing a competitive advantage through scale and world‑class expertise.

As a key part of this central platform, we drive innovation, efficiency and simplicity across finance, procurement, technology, airline services, and group-wide systems across IAG.

We are an innovation organisation, and we enable the Group to be at the forefront of innovation and sustainability, driving the future of the aviation industry.