Enablement & Documentation Lead — Salesforce DevOps

Flosum; Poland; On-site; PLN 100,000 - 130,000; Full time

Job summary

Flosum is hiring a Technical Enablement & Documentation Lead in Poland. This role entails owning the product documentation and launching the Flosum Certification Program to enhance customer and partner training.

The ideal candidate should have over 5 years of experience in technical writing, strong familiarity with Salesforce DevOps, and excellent writing skills. Experience with documentation platforms is crucial. Join us to make a significant impact in our knowledge experience.

Qualifications

• 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
• Hands-on familiarity with Salesforce DevOps concepts and data backup/recovery principles.
• Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.

Responsibilities

• Own and maintain Flosum's product documentation across all modules.
• Build and launch the Flosum Certification Program including learning paths and exam blueprints.
• Collaborate with Product Management to document new releases and features.

Skills

Technical writing

Salesforce DevOps concepts

Analytical mindset

Excellent writing skills

Knowledge of documentation platforms

Education

5+ years in technical writing, preferably in Salesforce

Tools

Document360

Zendesk Guide

Readme

Job description

Flosum is hiring a Technical Enablement & Documentation Lead in Poland. This role entails owning the product documentation and launching the Flosum Certification Program to enhance customer and partner training.

The ideal candidate should have over 5 years of experience in technical writing, strong familiarity with Salesforce DevOps, and excellent writing skills. Experience with documentation platforms is crucial. Join us to make a significant impact in our knowledge experience.