EMEA Inside Sales Engineer — Technical Quotations & Support

Ingersoll-Rand plc; Poznań; On-site; PLN 70,029 - 114,948; Full time

Benefits offered by this job

Stock award after 1 year

International working environment

Job summary

Ingersoll Rand plc in Poznań is seeking an Inside Sales Junior Engineer to perform back‑office and inside sales activities across Europe, handling quotations and order processing while providing technical and commercial support from an office‑based role. The role supports customers in the EMEA region, coordinates with Sales, Engineering, and Customer Service, and drives standardized CoE processes and continuous improvement.

Strong English and Polish skills are required.

Qualifications

• Completed technical education or graduation approaching, thesis in progress.
• First practical experience in technical customer support, sales, or application engineering.
• Basic technical understanding and ability to read technical documentation.
• Experience with ERP and CRM systems (SAP, MS Dynamics, Oracle, or similar).

Responsibilities

• Provide professional technical and commercial support to customers across the EMEA region from an office‑based environment.
• Communicate proactively with customers via phone, email, and digital channels to support ongoing customer management.
• Act as an internal coordination point between Sales, Engineering, Customer Service, and headquarters functions.
• Prepare, review, and track quotations for pumps, systems, and spare parts using designated configuration and pricing tools.
• Enter and validate customer orders with high accuracy in ERP/CRM systems.
• Verify pricing, delivery terms, technical documentation, certificates, and contractual requirements before order release.
• Work closely with the local office team, headquarters in Bottrop, and field sales colleagues across EMEA; support standardized European back‑office processes.

Skills

Customer support

Sales support

Technical background

English proficiency

Education

Bachelor’s degree in technical field

Tools

SAP ERP

MS Dynamics

Oracle

MS Office

Job description

Ingersoll Rand plc in Poznań is seeking an Inside Sales Junior Engineer to perform back‑office and inside sales activities across Europe, handling quotations and order processing while providing technical and commercial support from an office‑based role. The role supports customers in the EMEA region, coordinates with Sales, Engineering, and Customer Service, and drives standardized CoE processes and continuous improvement.

Strong English and Polish skills are required.