Ecommerce Key Account Manager: Lead Growth & JBPs

Michael Page; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Michael Page is assisting a leading international FMCG company in finding an experienced E-commerce Key Account Manager (retail, marketplace) to join their Warsaw team. This role focuses on managing key e-commerce relationships, driving growth, and leading Joint Business Plans with cross-functional stakeholders.

The successful candidate will have 3–6 years of KAM experience, strong forecasting and negotiation skills, and be fluent in English to operate in an international environment.

Qualifications

• min., 3-6 years of experience as a Key Account Manager
• Solid understanding of Joint Business Planning, forecasting processes, and commercial account management
• Strong negotiation and influencing skills with a proven track record of delivering business results
• Excellent analytical capabilities and data-driven decision-making skills
• Ability to work effectively in a cross-functional and fast-paced environment
• High level of autonomy, ownership, and commercial mindset
• Fluent English (C1 level or above), with the ability to communicate confidently in an international environment

Responsibilities

• Manage and develop relationships with key e-commerce customers to drive sustainable growth and achieve commercial objectives
• P&L, sales targets, and profitability performance
• Develop, implement, and monitor Joint Business Plans (JBPs)
• Lead commercial negotiations, including trading terms, promotional plans, and annual agreements
• Prepare and manage sales forecasts, ensuring accuracy and alignment with business objectives
• Analyze sales performance, market trends, and customer insights to identify growth opportunities and provide actionable recommendations
• Partner closely with internal stakeholders across Trade Marketing, Finance, Analytics, Supply Chain, and Logistics to ensure flawless execution of business plans
• Effectively manage trade investments and monitor return on investment

Skills

Key account management

Negotiation

Forecasting

Analysis

Cross-functional collaboration

Data-driven decision making

Job description

Michael Page is assisting a leading international FMCG company in finding an experienced E-commerce Key Account Manager (retail, marketplace) to join their Warsaw team. This role focuses on managing key e-commerce relationships, driving growth, and leading Joint Business Plans with cross-functional stakeholders.

The successful candidate will have 3–6 years of KAM experience, strong forecasting and negotiation skills, and be fluent in English to operate in an international environment.