Commercial Opportunity Management, Senior Associate

TN Poland; Warszawa; On-site; EUR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Associate for Commercial Opportunity Management in Warsaw. This role involves providing vital sales support to small and medium customers, ensuring data integrity, and coordinating complex deals. The ideal candidate will thrive in a dynamic environment, embracing opportunities for growth while contributing to impactful projects. Join a forward-thinking company that values diversity and is committed to providing an equitable work environment. If you have a passion for customer service and sales, this is the perfect opportunity to advance your career.

Qualifications

• Proven years of relevant experience preferred.
• Bachelor's degree preferred.

Responsibilities

• Coordinates all pre-sales activity for small and medium customers.
• Manages large, complex deals within a single country.
• Handles internal service tickets to resolve credit and billing issues.

Skills

Sales Support

Data Management

Customer Service

Process Improvement

Education

Bachelor's Degree

Tools

Salesforce (SFDC)

Job description

Commercial Opportunity Management, Senior Associate, Warsaw

Client: Equinix

Location: Warsaw, Poland

Job Category: Other

EU work permit required: Yes

Job Reference: a3d2b24b63dc

Expiry Date: 25.06.2025

Job Description:

Who are we?

Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners, and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value, while supporting their sustainability goals.

A career at Equinix means working on impactful projects and being surrounded by endless opportunities to learn and grow. We embrace diversity in thought and contribution and are committed to providing an equitable work environment, which is vital to our success.

Job Summary

The Sales Support Associate works closely with small and medium customers and sales reps, providing proactive and reactive sales support to deliver value.

Responsibilities

• Pre-Sales Administration and Transactions Coordination: Coordinates all pre-sales activity for small- and medium-sized customers, collects complete and correct data upfront, keeps systems up-to-date with customer information and legal documents, manages cases according to regional guidelines, assists with new customer setup, handles escalations, operates within optimized case loads, works on small projects, follows up with customers on documents and missing information, ensures PO compliance, follows up on orders, assists with customer questions, and gathers preliminary QBR info.
• Complex Deal Support: Manages large, complex deals within a single country, updates quotes and documents, and coordinates requirements with cross-functional teams to meet deadlines.
• Data Integrity: Handles internal service tickets to resolve credit and billing issues, executes data corrections, and manages opportunities in SFDC based on guidelines.
• Process and Policy Adoption: Trains sales reps on new tools, processes, and policies, delivers refresher trainings, and communicates process improvements.

Qualifications

• Proven years of relevant experience preferred.
• Bachelor's degree preferred.

Equinix is committed to an inclusive employment process and provides accommodations for qualified candidates with disabilities. All qualified applicants will receive consideration without regard to legal protections.