Director, R2R Product Design

Jones Lang LaSalle Incorporated; Warszawa; Vor Ort; PLN 350.000 - 550.000; Vollzeit

Zusammenfassung

Jones Lang LaSalle (JLL) seeks a Director of R2R Product Design, driving end-to-end R2R strategy with a focus on AI-enabled processes. The role collaborates with Finance Tech and global stakeholders to shape design roadmaps, ensuring compliance and robust controls in a multinational environment.

The candidate will own design governance, oversee cross-functional workstreams, and lead transformation initiatives across billing, receivables, and integrations in a remote Warsaw locale.

Qualifikationen

• 10+ years with a major ERP finance platform supporting Order-to-Cash.
• Strong R2R lifecycle expertise with global delivery experience.
• Deep understanding of financial close, month-end reporting, and revenue assurance.
• Proven experience scoping, validating, and deploying AI/ML or automation in finance operations.
• Excellent communication and stakeholder management with senior leaders.

Aufgaben

• Lead end-to-end R2R product design strategy from concept through launch and iteration.
• Design and evaluate R2R solutions across the portfolio ensuring business value and enterprise robustness.
• Propose GenAI use cases with feasibility and ROI, aligned with enterprise AI governance.
• Ensure governance, SOX controls, and auditability in all design work.

Kenntnisse

ERP Finance

R2R Lifecycle

SOX Compliance

Stakeholder Management

GenAI / AI in Finance

Tools

PeopleSoft FSCM 9.2

Jobbeschreibung

Why This Role Is Different

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Why This Role Is Different JLL is one of the world's leading professional services firms specializing in real estate and investment management, operating across 80+ countries. Our Corporate Functions Technologies (CFT) Finance team is at the forefront of transforming how JLL manages its global financial operations — and this role sits at the heart of that transformation. Here's what makes this different: Most Record-to-Report roles are ERP configuration and steady-state delivery. This one isn't.

Role Overview

Job Title: Director, R2R Product Design

Function: Corporate Finance Technologies (CFT)

Reports To: Executive Technology Product Manager

Location: Gurugram, India (hybrid working: 3 days in office, 2 days flexible)

Key Stakeholders: VP Finance Operations, Global Controller, Regional Finance Directors, Solutions Architecture, Enterprise Data & AI Platform

About the Team

The CFT R2R team is responsible for the end-to-end product strategy, design, and delivery of JLL's Record to Report Platform. The team supports core finance operations across 60+ countries and works closely with Finance, Engineering, and Production Support to deliver continuous improvement and strategic transformation at global scale. This role is a named contributor to JLL's Accelerate 2030/Enterprise Business Objectives (EBO) strategy, with direct accountability against the platform-modernization and data/AI pillars.

What's Different at Director Level

This role carries distinct authority and scope compared to senior product or delivery roles: Design authority before delivery — you own the design roadmap and sign off that AI/integration initiatives are properly designed for business value and enterprise robustness before they enter build, not after Cross-portfolio scope — spans billing/order processing, accounts receivable, and third-party integrations, rather than one workstream Build-vs-buy decision authority — make and defend recommendations on AI and automation tooling, with clear input to procurement decisions and alignment with our Finance partners and Delivery partners Direct leadership visibility — present design and investment roadmaps to senior Finance Technology leadership directly Transformation leadership — guide the organization through AI-enabled process redesign, not just system configuration Strategic Context This role supports the R2R modernization program currently underway across billing, accounts receivable, and integration workstreams — translating strategy into a coherent design roadmap where AI and integration initiatives are proven out for business value before entering delivery. You will operate at the intersection of finance operations, enterprise technology, and AI innovation, with significant input to how JLL deploys agentic automation across financial processes that directly impact operational efficiency, month end close aligned to critical reporting dates, ensure auditability and SOC compliance and drive business insights through enhanced reporting capabilities.

What You Will Do

• 1. Product Strategy & Design Leadership Support the end-to-end R2R product design strategy — from concept through launch and iteration — grounding every design decision in measurable business benefit Direct the design, modification, and evaluation of R2R solutions across the portfolio Partner with Product Owners and Product Support in balancing current-state support with forward design work Build and maintain a performance framework that provides visibility into design quality, process efficiency, and business value delivered Present strategic roadmaps and investment cases to Finance Technology leadership and R2R Steering Committee
• 2. Record to Report Design Guide design of core R2R enhancements including Month end journal processing, Flux commentary and month end close activities. Identify and prioritize opportunities to streamline existing processes through digitization and automation design, including agentic AI capabilities Ensure all design decisions support financial close, month-end reporting, and revenue assurance requirements across 60+ countries Design solutions that maintain compliance with regional regulatory requirements and internal controls
• 3. AI, Agentic Automation & Integration Design This is the core differentiator of this role Research and propose GenAI use cases across R2R — intelligent cash application, proactive collections optimization, automated dispute resolution, working-capital forecasting — each backed by a feasibility assessment on JLL's internal data/AI platform, validated with Engineering Build ROI-based business cases for GenAI and automation initiatives in partnership with Finance operations partners, demonstrating measurable impacts Make and defend build-vs-buy decisions on AI and automation tooling, with clear recommendations on vendor selection, platform integration, and total cost of ownership Present AI and automation recommendations, with a prioritized roadmap, to Finance Technology leadership Partner with Enterprise Data & AI teams to assess technical feasibility of AI initiatives and ensure alignment with enterprise AI governance standards
• 4. Governance, Compliance & Controls Apply audit and compliance principles (including SOX) to the design of billing and revenue-related workflows Ensure design deliverables support timely resolution of priority O2C issues and minimize post-deployment errors Maintain design documentation to the standard required for audit and compliance purposes Design AI/automation solutions that preserve appropriate financial controls and audit trails Participate in monthly O2C Steering Committee and quarterly CFT Portfolio Review governance forums

What We Are Looking For

Required

• 10+ years' experience with a major ERP finance platform supporting Order-to-Cash operations, with strong preference for PeopleSoft FSCM 9.2
• Deep functional expertise across the R2R lifecycle and demonstrate experience of delivering changes that have delivered tangible benefits
• Strong understanding of financial close, month-end reporting, and revenue assurance processes in a global, multi-entity environment
• Experience contributing to at least one global ERP rollout or large-scale finance transformation program
• Excellent communication and stakeholder management skills with demonstrated ability to engage and influence senior finance and technology stakeholders
• Proven experience scoping, validating, and deploying AI/ML or automation use cases in finance operations, with ability to provide specific examples of business value delivered
• Location: Remote –Warsaw, POL

Preferred

• Hands-on experience with Generative AI tools and platforms (e.g., Azure OpenAI, AWS Bedrock, Google Vertex AI, Oracle AI DP/Apex) in an enterprise finance context
• Familiarity with agentic workflow frameworks (such as LangChain, AutoGen, or similar orchestration tools)
• Experience implementing AI solutions subject to financial controls and SOX requirements, with understanding of explainability and auditability needs
• Working knowledge of cloud-based AI/data platform capabilities and enterprise integration patterns
• PeopleSoft or Oracle certification/accreditation
• Change management or transformation leadership experience, particularly in introducing AI/automation capabilities to finance operations teams

About JLL

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.