Director - Process Excellence & Transformation

CH01 CHE Fresenius Medical Care (Schweiz) AG; Wrocław; On-site; PLN 320,000 - 520,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working mode

Private medical care

International travel insurance

Language courses reimbursement

Studies reimbursement

Work abroad possibility

Recommendation programme

Holiday allowance

Childcare refund

Glasses reimbursement

Job summary

Fresenius Medical Care is seeking a Director – Process Excellence & Transformation to lead global transformation programs with a focus on Travel Expense and Corporate Card processes. You will translate strategic priorities into structured programs, roadmaps, and value delivery, managing cross-functional teams across Finance, IT, HR, and Shared Services.

The role requires hands-on program governance, change leadership, and experience embedding new operating models.

Qualifications

• Must have: strong background in Travel & Expense (T&E) and/or Corporate Card processes.
• Demonstrated ability to lead cross-functional programs with Finance, IT, HR, Procurement, GBS and external partners.
• Fluency in English (C1/C2) with strong stakeholder-management skills.

Responsibilities

• Lead enterprise transformation initiatives with focus on Travel Expense and Corporate Card processes.
• Own business implementation of transformation initiatives across the organization.
• Drive digital enablement, automation, and analytics for T&E transformations.
• Establish governance, value tracking, and program management across regions.
• Coordinate with global, regional, and functional stakeholders for adoption and stabilization.
• Lead organizational change and readiness to ensure successful deployment.

Skills

English fluency

Stakeholder management

Change leadership

Program governance

Transformation leadership

Cross-functional collaboration

Education

Bachelor's or Master’s degree in Business/Finance/Technology/Engineering

Lean / Six Sigma / PMP / Agile certifications (advantage)

Tools

SAP

Concur

Workday

Coupa

Job description

This is a hybrid role. Upon agreement between you and your supervisor, you are entitled to a flexible arrangement where you will be able to split your time between working from the office and working remotely.

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on core values supporting our promise to improve the quality of life of every patient every day. These core values are: We Care. We Connect. We Commit.

The Director – Process Excellence & Transformation is a senior leadership role responsible for driving strategic transformation and business implementation initiatives, with a primary focus on Travel & Expense (T&E) and Corporate Card Administration processes. The role serves as a transformation leader and business implementation lead, ensuring that strategic priorities and process improvements are successfully translated into implemented solutions, scalable operating models, and measurable business outcomes. Working closely with Global Process Owners, Process Experts, Finance, IT, Global Business Services, and external ecosystem partners, the Director leads cross‑functional transformation programs that modernize the Travel Expense & Corp Card ecosystem, improve compliance and cost transparency, and enhance the employee experience. The position combines transformation program leadership, business implementation ownership, and stakeholder alignment, ensuring that transformation initiatives are not only designed but successfully deployed and embedded into business operations.

Main tasks:

• Strategic Transformation Leadership: Lead enterprise transformation initiatives with primary focus on Travel Expense and Corporate Card Administration processes. Translate business priorities into structured transformation programs, implementation roadmaps, and value delivery plans. Drive initiatives that improve operational efficiency, compliance, cost transparency, and user experience.
• Program Leadership & Business Implementation: Act as program lead for complex cross‑functional transformation initiatives, ensuring delivery from concept through implementation and stabilization. Own the business implementation of transformation initiatives, ensuring that new tools, processes, and operating models are effectively deployed across the organization. Establish program governance, delivery frameworks, and value tracking mechanisms. Coordinate execution across Finance, HR, IT, shared services, and business units to ensure successful rollout and adoption.
• Travel Expense Ecosystem Transformation: Drive transformation initiatives across the Travel Expense and Corporate Card ecosystem, including expense management platforms, travel providers, and card programs. Support modernization of the T&E operating environment to improve transparency, policy adherence, and operational efficiency. Coordinate cross‑functional initiatives that enhance the end‑to‑end expense management and reimbursement experience.
• Digital Enablement & Operational Adoption: Partner with technology teams to implement digital solutions and automation capabilities supporting T&E transformation. Support adoption of workflow automation, analytics capabilities, and digital expense management tools. Ensure digital initiatives are successfully embedded into operational processes and deliver measurable business value.
• Stakeholder Leadership & Governance: Serve as a trusted advisor to senior leadership on transformation initiatives and operational improvements. Lead program governance forums and transformation steering committees. Build alignment across global, regional, and functional stakeholders to support successful transformation delivery.
• Change Leadership & Adoption: Lead organizational change and business readiness efforts supporting transformation initiatives. Ensure successful deployment, adoption, and stabilization of new processes and systems. Foster a culture of continuous improvement, accountability, and process excellence.

Qualifications & Experience:

• 10+ years of experience in global process transformation, Finance Operations, Global Business Services, Shared Services, or relevant cross‑functional operational domains.
• Proven experience leading global, enterprise‑wide transformation programs (not only transitions), including design, implementation, stabilization, and adoption of new operating models, technologies, and governance frameworks.
• MUST HAVE: Strong background in Travel & Expense (T&E) and/or Corporate Card processes — experience working with T&E systems, compliance frameworks, policy governance, or expense management transformations is highly preferred.
• Demonstrated ability to lead complex cross‑functional programs involving Finance, IT, HR, Procurement, GBS, and external partners.
• Fluency in English (C1/C2) with excellent communication and stakeholder‑management skills; ability to influence senior leadership and drive alignment across global teams.
• Hands‑on experience with digital enablement and automation solutions (workflow tools, analytics platforms, ERP / expense management systems such as SAP, Concur, Workday, Coupa, Amex/Citi card programs, etc.).
• Strong experience in program governance, value tracking, performance measurement, and benefits realization.
• Proven track record in change leadership, including global adoption planning, organizational readiness, and embedding new ways of working.
• Ability to work in a highly matrixed, multinational environment and drive problem‑solving across competing priorities.
• Bachelor's or Master’s degree in Business, Finance, Technology, Engineering, or a related field; certifications in Lean, Six Sigma, PMP, Agile, or similar disciplines are an advantage.

Our offer:

• Flexible working hours (start between 6:30 a.m. - 10 a.m.)
• Hybrid working mode (min. 1 day per week in the office)
• Private medical care in LuxMed, PZU life Insurance (voluntary insurance)
• Unlimited international travel Insurance (with a global range)
• Benefits System platform (120 points / month for multisport card, cinema tickets, online shopping etc.)
• Language courses reimbursement (up to 70% of course reimbursement)
• Studies reimbursement (up to 50% of study reimbursement)
• Work abroad possibility (up to 30 days / year)
• Recommendation programme (2000 PLN or 2500 PLN for successful recommendation)
• Holiday allowance (up to 1000 PLN / year)
• Childcare refund (up to 1200 PLN / year)
• Glasses and contact lenses reimbursement (500 PLN per year)
• Occasional gifts (e.g. 1st year anniversary gift)
• Office team building activities and events

Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.