Director, AI Member Resources

Global Technology Industry Association; Polska; Hybrid; PLN 616,000 - 753,000; Full time

Benefits offered by this job

Fully remote work environment

Unlimited PTO

Strong incentive program

Job summary

GTIA is a fully remote, non-profit membership community serving the global IT channel. The Director, AI Member Resources leads AI strategy and member enablement, aligning with cybersecurity governance while engaging with ITSPs and industry partners for practical AI adoption.

With 7+ years in cybersecurity, AI/automation, or related fields, you will build resources, collaborate across teams, and represent GTIA at major industry events, delivering trusted, unbiased guidance on AI adoption and

Qualifications

• Hands-on proficiency with AI platforms, LLMs, AI agents, prompt engineering, and automation workflows.
• Proficiency in cybersecurity governance and risk management, including AI-specific security risks.
• Working knowledge of data privacy and responsible AI principles, including data handling, bias, transparency, and emerging AI regulation.

Responsibilities

• Develop GTIA’s AI resource strategy and member-facing AI enablement programs.
• Co-lead the development and implementation of the GTIA AI & Cyber Resource Center
• Collaborate with Member Education, Research & Market Intelligence, and the Managed Intelligence Alliance to create models, assessments, and readiness pathways for ITSPs.
• Develop toolkits, guides, webinars, podcasts, workshops, and thought leadership content in close coordination with Marketing.
• Partner with IT as a resource for internal AI usage, governance, and acceptable use.
• Represent GTIA at conferences and industry events as an AI and AI security thought leader.

Skills

AI platforms

LLMs

Prompt engineering

Automation workflows

Cybersecurity governance

Data privacy

Microsoft 365

CRM (HubSpot)

Education

Degree preferred but not required

Tools

HubSpot

Canva

Job description

All Jobs > Director, AI Member Resources

Join GTIA. Help shape the future of the global IT channel.

The IT channel powers how businesses worldwide run, stay protected, and grow. GTIA exists to make that channel stronger. Our mission is to advance the people and businesses of the global IT channel with trusted, unbiased resources as an inclusive community that drives growth.

We are the only vendor-neutral, non-profit membership community connecting and representing the worldwide IT channel. Our more than 3,000 corporate members include IT solution providers, MSPs, vendors, distributors, and other companies, representing tens of thousands of professionals, with communities and events across North America, EMEA, and ASEAN. Through education, training, events, and market research, we help them build sustainable, secure, and profitable businesses. And we're growing fast.

Our impact reaches beyond the industry. Through the GTIA Foundation, we support the communities where our members live and work, with $5 million in donations and grants awarded in 2026.
Our story runs deep. We launched as GTIA in 2025, carrying forward a long history of serving the IT channel as the former CompTIA Community. Now we're writing the next chapter, and we want you to help write it.

Life at GTIA is shaped by our core values:

• Member First: Start every idea with the people we serve.
• Growth Minded: Learn, stretch, and take on new challenges.
• Build Together: Collaborate across teams, time zones, and regions.
• Share the Vibe: Celebrate every win, big and small.

What You'll Get:

• A fully remote work environment
• Unlimited PTO
• A strong incentive program

We're looking for more than employees. We're looking for partners who share our vision and want to make a real impact on a global stage. If you're ready to grow, contribute, and reach new heights, join us.
Where the IT channel connects and grows. #WeAreGTIA

Summary:

The Director, AI Member Resources leads GTIA’s member-facing AI strategy, developing and operationalizing AI-driven resources, education, and member enablement resources that help IT solution providers (ITSPs) leverage artificial intelligence securely, effectively, and profitably. Working in collaboration with internal teams, member AI groups, and GTIA’s Managed Intelligence Alliance, the Director delivers and manages programming focused on AI adoption, AI security, governance, and industry enablement for members, and serves as a trusted internal AI resource for GTIA staff. This role bridges GTIA’s cybersecurity expertise with emerging AI opportunities, ensuring AI is adopted securely and responsibly to create practical business outcomes for members and for GTIA, in support of GTIA’s mission to advance the people and businesses of the global IT channel with trusted, unbiased resources. This position reports to GTIA’s Chief Community Officer.

Essential Duties and Responsibilities

Strategy and Program Development

• Develop GTIA’s AI resource strategy and member-facing AI enablement programs.
• Co-lead the development and implementation of the GTIA AI & Cyber Resource Center
• Collaborate closely with Member Education, Research & Market Intelligence, and the Managed Intelligence Alliance to create models, assessments, and readiness pathways for ITSPs.

AI Security and Risk Guidance

• Ensure member resources combine AI implementation guidance with cybersecurity best practices.
• Monitor emerging AI risks, such as prompt injection, data leakage, model and AI supply-chain risk, AI-enabled phishing and social engineering, and unsanctioned (“shadow”) AI use, and translate them into timely member guidance and advisories.

Content and Community

• Develop toolkits, guides, webinars, podcasts, workshops, and thought leadership content in close coordination with Marketing.
• Work with volunteer members, industry experts, and strategic partners to build resources and programs while maintaining GTIA’s unbiased position.

Internal Enablement and Representation

• Partner with IT as a resource for internal AI usage, governance, and acceptable use.
• Represent GTIA at conferences and industry events as an AI and AI security thought leader.

Key Performance Metrics:

• Within the first 12 months, the GTIA AI & Cyber Resource Center is launched, an initial portfolio of AI member resources is in market, and a regular cadence of AI security guidance is established.
• Member adoption of AI resources, measured by growth in downloads, views, and usage.
• Industry engagement, measured by attendance and active participation in AI communities and events.
• Growth of AI member resources, measured by number of programs offered and enrollment.
• Impact of AI resources on member business outcomes, measured through testimonials, surveys, and video case studies.
• Timely publication of AI security guidance and threat advisories in response to emerging risks.

Skills and Qualifications:

• Hands-on proficiency with AI platforms, large language models (LLMs), AI agents, prompt engineering, and automation workflows.
• Proficiency in cybersecurity governance and risk management, including AI-specific security risks.
• Working knowledge of data privacy and responsible AI principles, including data handling, bias, transparency, and emerging AI regulation.
• Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Copilot) and Canva.
• Experience with HubSpot or another CRM.
• Strong public speaking and presentation skills.
• Superior customer and member service ethic.
• Excellent interpersonal, written, and oral communication skills.
• Proactive, intellectually curious, self-driven learner who stays current on the rapidly evolving AI and threat landscape.
• Ability to work independently and within cross-functional teams.
• Exceptional administrative, organizational, and time management skills, with the ability to prioritize multiple assignments and meet deadlines.
• Outstanding attention to detail and quality.

Education and/or Experience:

• Degree preferred but not required.
• 7+ years of experience in cybersecurity, AI/automation, IT services, or a related field, ideally within the IT channel or ITSP/MSP community.
• Demonstrated experience developing AI or cybersecurity programs, education, or resources.

GTIA is fully remote, and this is a fully remote position.

• Travel is required 30–50% of the time, including conferences, industry events, and member engagements.

GTIA seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.

Salary Range: Up to $175,000 Total Compensation (Base + Bonus)