Digital Trust and Safety Specialist with Polish and English

TELUS Digital; Białystok; Remote; PLN 65,000 - 98,000; Full time

Job summary

A leading digital services provider is seeking a Digital Trust and Safety Specialist fluent in Polish and English. The role involves reviewing and analyzing potentially sensitive user-generated content to ensure compliance with guidelines. Successful candidates will have strong attention to detail and decision-making skills. The position offers relocation assistance, a welcome bonus, and a range of benefits in a positive international working environment.

Benefits

Welcome bonus: 3000 BGN

Fully paid training

Stable job opportunities

Attractive salary

Additional health insurance

50+ benefits and services

Employee referral bonuses

Qualifications

• Fluent in Polish required.
• B2 or higher English language skill necessary.

Responsibilities

• Review user-generated back-office information for compliance.
• Take action on information that violates guidelines.
• Stay updated on internal policies.
• Identify patterns to address potential risks.

Skills

High attention to detail

Comfortable processing sensitive information

Strong ability to defend decisions

Ability to identify patterns

Strong organizational and time management skills

Experience investigating fraud or spam

Education

Fluency in Polish

B2 English language skill

Job description

Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate.

Overview

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Polish and English, you will:

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Responsibilities

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We’re looking for someone with

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required qualifications

• Fluent in Polish
• B2 or higher English language skill

In return, we will give you

• Welcome bonus: 3000BGN
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)

With the provided opportunity, you\'ll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!

Does it sound like the perfect job for you? Apply now!

About us

TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company\'s primary focus is strict adherence to all our clients\' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.