Digital Account Director | eCommerce

eStoreLabs; Łódź; Hybrid; PLN 209,000 - 273,000; Full time

Benefits offered by this job

Salary 18,700–24,500 PLN gross (per月)

Performance-based reviews

Professional development & upskilling

Flexible benefits: MultiSport, private

Life insurance

Vibrant culture & networking

Hybrid work model (3 days in-office)

Job summary

eStoreLabs is seeking an ambitious leader to oversee a business segment from an operational perspective within a data-driven eCommerce environment. You will coach a 5–7 person team, guide project delivery, and advise clients on ecommerce development strategies.

You will drive strategic planning, budgeting, and P&L oversight, while building long-term client relationships. Warsaw-based with a hybrid model (3 days in-office, 2 remote) and a salary of 18,700–24,500 PLN gross per month.

Qualifications

• Min. 5 years of supervising / team management (min 5-7 people)
• At least 5 years of experience in eCommerce
• Experienced in project management & working with eRetailers (especially Amazon)
• Experienced in working with various, international clients on various projects and ability to build long-term relationships with clients
• Experience in strategic business consulting
• Understanding of budgeting, reporting and P&L
• Fluency in English - at least C1 level

Responsibilities

• Manage a dedicated part of the business from an operational point of view
• Managing a team - coaching and mentoring them to deliver high quality projects
• Creating strategy and being an advisor in the field of ecommerce development to the clients and the team
• Building long-term relationships with clients by extensive analyse and understanding of their business needs, evaluation and development of the client (like business reviews and reporting on the KPI’s), improving continuously the overall client experience
• Support the sales team with info and input for pitches
• Coming up with innovative ideas to run the business and also execute them
• Day-to-day analyse of team efficiency and ability to recognize and deliver improvements to people and processes
• Serving as a role model and knowledge expert, training and developing people within the team, provide feedback and performance review, encourage to professional growth
• Manage the budgets and P&L of the projects and report on them to the board
• Leading client accounts with overall responsibility for the client agency relationship and continuously improving the overall client experience
• Making sure the projects are profitable and are growing

Skills

Team management

Business-oriented

Strategic thinking

English fluency

Client relationship management

Budgeting

P&L understanding

eCommerce expertise

Project management

Job description

We are eStoreLabs, a data-driven eCommerce powerhouse with strategic advisory capabilities. As an agile-oriented eCommerce company, we serve global enterprises and help build online sales for brands. We provide measurable results through performance-based custom strategies tailored to your needs. We are passionate about helping businesses grow faster and more efficiently. Our team of experts is creative, highly professional, and accountable. And they have only one goal: to supercharge clients' brands and help them acquire and retain customers.

Requirements

• Passionate, ambitious individual with a business-oriented, strategic approach
• Min. 5 years of supervising / team management experience (min 5-7 people team), passion and desire to develop leadership skills
• At least 5 years of experience in eCommerce
• Experienced in project management & working with eRetailers (especially Amazon)
• Experienced in working with various, international clients on various projects and ability to build long-term relationships with clients
• Experience in strategic business consulting
• Understanding of budgeting, reporting and P&L
• Fluency in English - at least C1 level

Responsibilities

• Manage a dedicated part of the business from an operational point of view
• Managing a team - coaching and mentoring them to deliver high quality projects
• Creating strategy and being an advisor in the field of ecommerce development to the clients and the team
• Building long-term relationships with clients by extensive analyse and understanding of their business needs, evaluation and development of the client (like business reviews and reporting on the KPI’s), improving continuously the overall client experience
• Support the sales team with info and input for pitches
• Coming up with innovative ideas to run the business and also execute them
• Day-to-day analyse of team efficiency and ability to recognize and deliver improvements to people and processes
• Serving as a role model and knowledge expert, training and developing people within the team, provide feedback and performance review, encourage to professional growth
• Manage the budgets and P&L of the projects and report on them to the board
• Leading client accounts with overall responsibility for the client agency relationship and continuously improving the overall client experience
• Making sure the projects are profitable and are growing

We Offer

• Employment contract, with a salary in the range of 18 700 - 24 500 PLN gross
• Regular performance-based reviews and clear opportunities for rapid salary growth and advancement
• Continuous professional development, including access to advanced training and upskilling in Digital and eCommerce
• A flexible benefits package, allowing you to choose from options such as MultiSport, private medical care, and life insurance
• A vibrant company culture enriched with well-curated events, team offsites, and networking opportunities
• A modern office located in the heart of Warsaw, conveniently situated next to a metro station
• A hybrid work model that balances in-office collaboration (3 days per week) with remote flexibility (2 days per week)