Destination Sales Development Manager - Poland

DER Touristik Suisse AG; Warszawa; Hybrid; PLN 50,000 - 70,000; Full time

Job summary

A leading travel experience company is seeking a motivated professional to generate Leisure and MICE business in Poland. The ideal candidate will have a degree in Tourism, fluency in English and Polish, and a strong sales background. This role involves building relationships with clients, promoting destination Poland, and ensuring smooth operation of business activities.

Qualifications

• Proven track record in a DMC or MICE industry in Poland.
• Good connections within the MICE network in Poland.
• Very well organized, able to prioritize tasks.
• Ability to work under pressure.

Responsibilities

• Generate Leisure and MICE business in the Polish market.
• Develop the sales and the portfolio of active clients.
• Promote activities aimed at promoting destination Poland.
• Build and nurture strong relationships with key accounts.
• Monitor market trends and competitor activities.

Skills

Commercially minded

Sales driven

Fluent English

Fluent Polish

Excellent communication skills

Good technical skills in Microsoft Office

Education

Degree in Tourism and Travel Business

Job description

About Kuoni Tumlare

At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape

The Job:

About the role: You will beresponsible for generating Leisure and MICE business from POLISH market (and any other market agreed with GM) and/or TO Polish destination, develop the sales and the portfolio of active clients, reach sales objective defined by the management.

Key Activities

• Promote KuoniTumlare services in Poland by visiting active or potential clients, making phone calls to new prospects

• Responsible to enlarge the portfolio of KuoniTumlare clients

• Promote activities aimed to promote destination Poland as specified on the annual target/goals

• Keep close communication with our local offices and make sure business is operated smoothly

• Investigate for new products or activities to be promoted on the market, in coordination with our destination office

• Participate to sales trip, travel workshops and fairs in Europe as agreed with CM

• Organise fam trips and educational tours for the clients as required by CM

• Responsible for Marketing activities on his/her markets for own clients

• Acquiring new customers (domestic & worldwide)

• Build and nurture strong relationships with key accountsto drive repeat business.

• Develop tailored proposals, negotiate contracts, and close deals to meet revenue targets.

• Monitor market trends and competitor activitiesto identify new business opportunities.

• Responsible for providing monthly sales reports, analysis of the market and sales activities

• Provide reports to the Country Manager after each sales trip, workshop, or fair attendance

• Responsible for checking the business profitability in coordination with the Revenue Control dept

• Responsible for group sales revenue and profit targets in line with budget for the market, and ensuring the sales team is providing quality customer service.

• Plan and implement sales delivery targets and KPI’s.

• Accompany and lead clients for the critical site inspections and On-site project coordination

• Ensure strict revenue control of the tours using company systems

• Make client offers, follow up and contracts

• Ensure each confirmed group is fully prepaid in due time unless credit facilities exist

Knowledge, skills and experience

• Commercially minded and Sales driven

• Proven track record in a DMC or proven working experience within the MICE industry in Poland

• Good connection within the MICE network in Poland (Convention Bureaus, Suppliers, Tourist Organization)

• Deep understanding of the travel industry and market requirements

• Degree qualified in Tourism and Travel Business

• Entrepreneurial and creative approach

• Project management

• Good technical skills in Microsoft Office – Word/Excel/PDF

• Fluent English and Polish language skills

• Very well organized, able to prioritize tasks

• Ability to work under a lot of pressure from the clients

• Excellent communication skills to collaborate with our destination offices

• Team spirit, ability to work within a group

• Experience in Inbound Travel in Europe experience is an asset

• Demonstrated ability to work effectively with cross-functional teams

The ideal Candidate will be:

• Motivated and positive attitude

• Good communication skills, at internal level with colleagues and external level with clients

• Self-organised, ability to work under pressure to deadlines

• Proactive, self-driven, responsible

• Detailed oriented, capacity to solve problems

• Open-minded personality, like to travel and learn about other cultures