Delivery Manager

Description Ciklum; Poland; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Remote work flexibility

Job summary

Ciklum seeks a Delivery Manager to join our Poland team on a full-time basis. You will lead cross-functional teams, coordinate with stakeholders, and drive delivery excellence in complex IT projects.

You will facilitate Scrum events, manage scope and timelines, build dashboards, and ensure high performance under pressure. Proficiency in English (B2+) and experience with Azure DevOps are valued. Join a global company delivering impact.

Qualifications

• 4+ years of IT project delivery or team management.
• Experience leading 20+ FTEs and coordinating scope, scheduling.
• Strong knowledge of Scrum, Kanban and agile lifecycles.
• Proficient in Azure DevOps for tracking and backlog management.
• Excellent communication with technical and non-technical stakeholders.

Responsibilities

• Facilitate core Scrum events and remove blockers.
• Coordinate with BAs, Solution Architects, and Tech Leads to streamline delivery.
• Build dashboards and KPIs to track progress and metrics.
• Define scope, deliverables, timelines, and resources.
• Report progress, risks, and financials to stakeholders and clients.
• Support pre-sales and delivery proposals aligned with client needs.
• Onboard/offboard team and manage ramp-up.
• Maintain productive environment under high-pressure conditions.

Skills

Scrum

Kanban

Agile delivery

Communication

Time management

Education

Bachelor's/Master's in IT or Business

SAFe certification

PMI CAPM or similar

Tools

Azure DevOps

Gantt diagrams

Dashboards

Job description

Ciklum is looking for a Delivery Manager to join our team full-time in Poland.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities:

• Facilitate all core Scrum events (Planning, Daily Stand-ups, Reviews, Retrospectives)
• Clear team dependencies and coach the team to resolve blockers independently
• Partner with BAs, Solution Architects, and Tech Leads to streamline project delivery
• Build trust and manage expectations across a wide range of stakeholders
• Create and maintain progress dashboards and key performance metrics
• Set clear priorities, set team expectations, and drive continuous process improvements
• Support the team in keeping the backlog refined and prioritized
• Maintain a productive, positive working environment under high-pressure conditions
• Manage team onboarding and offboarding as project needs shift
• Build effective working relationships with client counterparts to support project execution and day-to-day coordination
• Define and manage project scope, deliverables, timelines, and resources
• Estimate, plan, and adjust project activities from initiation through completion, ensuring milestones are met
• Track and report project progress, risks, and financials to internal stakeholders and clients using established tools and processes
• Proactively identify and elevate risks or blockers, collaborating with relevant stakeholders to develop solutions
• Coordinate team ramp-up and onboarding, ensuring alignment with recruitment and delivery setup
• Apply and maintain delivery best practices in tools, processes, and communication flows (e.g. using PRODIGY templates)
• Monitor changing client requirements and raise improvement opportunities or service adjustments to senior delivery leads
• Monitor and support team performance to ensure motivation, accountability, and delivery consistency
• Prepare and present project documentation, including reports, dashboards, and meeting materials
• Contribute feedback and suggestions to improve internal processes, tools, and delivery practices across the organization
• Participate in pre-sales and support the creation of delivery proposals that align with client needs and Ciklum's capabilities

Requirements:

• 4+ years of experience in IT project delivery, coordination, or team management
• Experience managing or coordinating teams 20+ FTEsExposure to scope control, scheduling, and team coordination
• Solid understanding of Scrum, Kanban, and general Agile delivery lifecycles
• Working knowledge of software development lifecycle and ability to monitor delivery progress (e.g. Scrum burndown chart, Gantt diagram)
• Agile Tools: Azure DevOps (preferably) proficiency for tracking and backlog management
• Reporting: Hands-on experience creating project dashboards and delivery metrics
• Technical Aptitude: Technical background or equivalent experience working alongside dev teams
• Communication: Strong explanation skills and ability to communicate with technical (mostly) and non-technical stakeholders effectively
• Conflict resolution: Proven ability to resolve team conflicts
• Execution: Excellent prioritization and multitasking abilities in high-pressure environments
• Resilience: High stress resistance and composure under demanding conditions
• Working knowledge of team ramp-up, resourcing plans, and staffing
• Intermediate English (B2+) for written and verbal communication
• Familiarity with contract types (SOW, MSA) and how they affect delivery terms
• Basic financial literacy, including gross margin, rate cards, headcount allocation, and budget forecasting
• Experience with AzDO or experience in advanced setup of any task tracking tool for the project
• SAFe certification or experience with it
• Bachelor's/Master's in IT, Business, or a similar field
• Agile certification recommended (Scrum Master or ICAgile).
• Foundations in project management methodologies (PMI CAPM or similar) are a plus

What's in it for you?

• Strong community: Work alongside top professionals in a friendly, open-door environment
• Growth focus: Take on large-scale projects with a global impact and expand your expertise
• Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
• Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
• Flexibility: Enjoy flexibility – full remote working possibilities
• Care: We've got you covered with company-paid premium medical package through Luxmed
• Benefits: Access the MyBenefit cafeteria platform, allowing you to choose perks that best suit your lifestyle and needs

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you'll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

With delivery centers in Wrocław and Gdańsk, our 300+ professionals in Poland drive forward-thinking solutions for global clients. Join a community where collaboration sparks innovation—and your impact reaches millions.

Explore, empower, engineer with Ciklum!