Delivery Dispatcher & Route Optimization Specialist

Allegro Ltd.; Głogów Małopolski; On-site; PLN 60,000 - 100,000; Full time

Benefits offered by this job

Training budget and English classes

Rich benefits package with cafeteria"

Professional team environment

Job summary

Allegro Ltd. in Poland is seeking a courier operations specialist to optimize parcel routing and support a fast-moving delivery network. You will shape courier experiences by designing efficient routes, coordinating with couriers and warehouse teams, and responding to disruptions in real time.

You will learn on the job, work with supportive experts, and contribute to sustainable growth through process improvements and customer-focused service.

Responsibilities

• Assign parcels to couriers based on optimal routes and delivery priorities to ensure efficient service.
• Consider traffic, weather conditions, and regional specifics when planning courier routes.
• Respond promptly to delays, delivery issues, and unforeseen situations to minimize operational disruptions.
• Resolve current operational challenges, such as vehicle breakdowns or issues with recipient availability.
• Cooperate with the warehouse team to ensure parcels are prepared and ready for shipping on time.
• Propose improvements in the organization of courier work to enhance efficiency and service quality.

Job description

Allegro Ltd. in Poland is seeking a courier operations specialist to optimize parcel routing and support a fast-moving delivery network. You will shape courier experiences by designing efficient routes, coordinating with couriers and warehouse teams, and responding to disruptions in real time.

You will learn on the job, work with supportive experts, and contribute to sustainable growth through process improvements and customer-focused service.