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Grant Thornton International is seeking a lead for CyberArk Privilege Cloud (PAM) and Endpoint Privilege Manager (EPM) administration and governance. You will drive automation, policy design, and operational excellence while mentoring engineers and coordinating with global teams.
The role requires hands-on experience with PAM/EPM platforms, scripting in PowerShell and Python, and strong cross-domain integration skills including Active Directory, Entra ID, Azure, AWS, GCP, and SIEM.
Lead the engineering, administration, implementation, and support of CyberArk Privilege Cloud (PAM) and Endpoint Privilege Manager (EPM). Act as the technical lead for PAM initiatives, automation, operational excellence, and governance.
Key Responsibilities
Lead administration and support of CyberArk Privilege Cloud and EPM platforms.
Manage Safes, Platforms, CPM, PSM, PSMP, CCP, and privileged account onboarding.
Design and maintain EPM policies, Sets, Rules, Application Control, and Privilege Elevation policies.
Manage endpoint onboarding, agent deployment, policy tuning, and exception handling.
Drive password management, session monitoring, and privileged access governance.
Troubleshoot PAM and EPM platform issues and act as L3/L4 escalation point .
Develop automation using PowerShell, REST APIs, and Python.
Integrate CyberArk with Active Directory, Entra ID, ServiceNow, SIEM, Azure, AWS, and GCP.
Lead PAM/EPM implementation, upgrades, M&A integrations, and operational improvements.
Review, tune, and optimize EPM policies to reduce false positives and user impact.
Maintain runbooks, SOPs, KB articles, compliance evidence, and audit documentation.
Mentor engineers and support service maturity, reporting, and governance activities.
Required Skills
CyberArk Privilege Cloud ( Identity Administration, PVWA , CPM, PSM, PSMP, CCP)
CyberArk Endpoint Privilege Manager (EPM)
ServiceNow
PowerShell, REST APIs
Incident, Change, and Problem Management
Preferred Certifications
ITIL Foundation
Preferred Experience
Privilege Cloud SaaS Operations
EPM Policy Design & Administration
PAM/EPM M&A Integrations
Automation & Reporting
Global Support and Governance Models