CUSTOMER SERVICE REPRESENTATIVE German Speaker

Velenosi&Meredith; Wrocław; Remote; PLN 30,000 - 120,000; Full time

Job summary

A leading global customer support provider is seeking a German-speaking specialist to deliver exceptional service. This role involves managing inquiries via phone, email, and chat, while supporting customer needs efficiently. The ideal candidate will be fluent in German and English, with previous experience valued. Relocation to Greece is required, and comprehensive support is provided. Join us for a rewarding career with a strong focus on personal and professional growth.

Benefits

Paid training & career path

Relocation package including flight and housing

Comprehensive private health insurance

Performance bonuses

14 monthly salary payments per year

Qualifications

• Fluent in German (C1+) and strong English.
• Previous customer service experience is a plus.
• Willingness to relocate to Greece.

Responsibilities

• Deliver high-quality support in German via phone, email, and chat.
• Manage inquiries with accuracy, efficiency, and empathy.
• Document cases to ensure service continuity.

Skills

German fluency (C1+)

Strong English

Problem-solving mindset

Job description

Join a leading global customer support provider and elevate your German language skills to an international platform. In this dynamic role, you will become the voice of renowned brands recognised worldwide, delivering exceptional service and support.

This position not only offers the stability you seek today but also presents a wealth of opportunities for personal and professional growth in the future. Embrace the chance to make a meaningful impact while developing your career in a thriving environment.

Day-to-Day

• Delivering high-quality support in German via phone, email, and chat.
• Managing inquiries with accuracy, efficiency, and empathy.
• Documenting cases to ensure service continuity.
• Sharing insights with your team and leadership.
• Taking part in ongoing training and skill development.

Requirements

• German fluency (C1+) + strong English
• Problem-solving mindset
• Relocation to Greece (support provided)
• Previous CSR experience is a plus

Offer

• Paid training & career path
• Relocation package (flight, housing, admin help)
• Housing Support: Dedicated relocation team to assist with finding an apartment, covering real estate agency fees, and helping with admin paperwork
• Comprehensive private health insurance
• Work-Life Balance: Rotational shifts with hybrid/WFH options for certain projects
• Private health insurance & wellness benefits
• Boost your earnings potential with uncapped performance bonuses, rewarding you for every success.
• Benefit from our system of 14 monthly salary payments per year, two additional paychecks on top of your base salary

Why Greece? Why Now?

With its affordable cost of living, thriving expat community, and year-round sunshine, Greece is one of the most attractive relocation destinations in Europe. You'll enjoy not only a rewarding career but also a chance to explore Athens, Thessaloniki, and the islands, while working in a professional environment supporting global clients in sectors like tech, fintech, e-commerce, and lifestyle goods.

Ready to take the leap?

Send your CV to [e-mail] or connect with me directly on LinkedIn.