Customer Order Specialist (DX CEE)

Philips International; Łódź; Hybrid; PLN 50,000 - 70,000; Full time

Job summary

A global health technology company in Łódź is seeking a Customer Order Specialist to manage customer orders for Health System products. The ideal candidate has Supply Chain experience, excellent problem-solving skills, and strong English proficiency. This role offers a hybrid work model, annual bonuses, and various health benefits.

Benefits

Hybrid model of working

Annual bonus based on performance

Private medical care

Discount for Philips' products

Variety of trainings & learning opportunities

Qualifications

• Experience in Supply Chain, particularly in Order Management or Logistics.
• Very good command of English (B2 level or higher).
• Strong organizational skills and reliable time management.

Responsibilities

• Manage customer orders using SAP and other tools.
• Handle the full order process: intake, changes, pricing, complaints, and returns.
• Monitor and report on order status, ensuring compliance.

Skills

Order Management experience

Problem solving

Organizational skills

Communication

English (B2 level)

Tools

SAP

ERP systems

Job description

Customer Order Specialist (DX CEE) page is loaded## Customer Order Specialist (DX CEE)locations: Lodztime type: Full timeposted on: Posted Todayjob requisition id: 564683### Job TitleCustomer Order Specialist (DX CEE)### Job Description**As Order Management Specialist you will join Philips’ Supply Chain.** Join our Order Management team that is responsible for managing orders for Health System products. The team plays a key role in managing customer order operations across the CEE region. The team is responsible for handling complex orders.**Your role:*** Manage customer orders using SAP and other tools, ensuring accuracy and completeness.* Handle the full order process: intake, changes, pricing, complaints, and returns.* Communicate effectively with internal teams.* Monitor and report on order status, ensuring compliance with ICS/SOx standards.* Collaborate with team members to improve processes using Lean methods.* Ensure all order details are complete and correct before booking.* Support documentation and standardization of team workflows.**You're the right fit if:*** You have some experience in Supply Chain, especially in Order Management, Logistics, or Transport.* You have a very good command of English (B2 level or higher).* You are an excellent problem solver with strong organizational skills (time and task management).* You take ownership and communicate effectively with others.* You have knowledge of SAP or other ERP systems (this is a plus).**Our benefits:*** Hybrid model of working* Annual bonus based on performance achieved* Private medical care with the option to extend it to family members* Benefit System cards* Discount for Philips’ products* Wide variety of trainings & learning opportunities* Promotion of a healthy lifestyle in the office* Employee Assistance Program* Fixed term assignement apox. 18 months**About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about . • Discover . • Learn more about . If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.*It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.**To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.**Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.*