Customer Onboarding Specialist - Specialist

Worldline; Warszawa; Hybrid; PLN 70,000 - 90,000; Full time

Benefits offered by this job

Private medical & life insurance

MyBenefit Platform

Holiday allowance

Public transportation allowance

Meal allowance

Annual bonus

Glasses/lenses reimbursement

Job summary

Worldline is seeking a Customer Onboarding Specialist to support the Benelux markets by processing client data and verifying documents in our systems. You will input new client information and perform master data changes with a focus on accuracy and data security.

Strong Polish and English skills, data entry capability, and a proactive mindset are essential. This hybrid role is based in Warsaw with opportunities to grow within a global payments leader.

Qualifications

• Polish and English at a very good level in speaking and writing.
• French or Dutch would be an asset.
• Ability to deliver reliable results and pay attention to detail.
• Skills to enroll data into the systems with little or no errors.

Responsibilities

• Input and upload new client account information into various database systems.
• Make Master Data Changes.
• Make changes and additions to clients’ accounts.
• Obtain further information for incomplete documents and check completed work for accuracy.
• Comply with data integrity and security policies.
• Cooperate closely with Sales Department.

Skills

Polish language

English language

French or Dutch (asset)

Data entry

Communication skills

Proactive mindset

Attention to detail

Job description

Customer Onboarding Specialist - Specialist Job Description Customer Onboarding Specialist - Specialist

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

As a Merchant Onboarding Specialist, you will be a part of the team who is supporting the markets of the Benelux region. You will have daily exposure to supporting our Merchants with data collection and documents verification in the system. If you enjoy working with documents and data, this role is for you!

Day-to-day responsibilities

• You input and upload new client account information in a timely and accurate manner into various database systems
• You make Master Data Changes
• You make changes and additions to clients’ accounts
• You obtain further information for incomplete documents and check completed work for accuracy
• You comply with data integrity and security policies
• You cooperate closely with Sales Department

Who are we looking for

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• PolishandEnglishskills at a very good level in speaking and writing
• F rench or Dutch would be an asset
• Ability to deliver reliable results and paying attention to detail
• Skills to enroll data into the systems with little or no errors
• Good communication skills
• Positive attitude with a proactive mind

Perks & Benefits

• Private medical & life insurance
• MyBenefit Platform
• Holiday allowance
• Public transportation allowance
• Meal allowance
• Annual bonus
• Glasses/lenses reimbursement

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

Job Area: Customer Services

Work Site: Hybrid

Contract Type: Permanent

Brand: Worldline

Job Location: Poland - Warsaw