Customer Engagement and Cross Brand Project Manager – Rare Diseases

Sanofi; Warszawa; Hybrid; PLN 182,000 - 243,000; Full time

Job summary

Sanofi Group sucht in Warschau, Polen, einen Customer Engagement und Cross Brand Project Manager im Bereich Rare Diseases. Sie bauen starke Beziehungen zu Gesundheitsfachkräften auf und führen Schlüsselprojekte, die Patienten mit seltenen Erkrankungen eine frühere Diagnose und Behandlung ermöglichen.

Sie arbeiten eng mit medizinischen, Market-Access-, Marketing-, Sales-Teams und Patientenorganisationen zusammen, um bereichsübergreifende Projekte effektiv umzusetzen und Erfolge messbar zu machen.

Qualifications

• Universitätsabschluss in Medizin, Pharmazie, Biologie, Biotechnologie, Chemie, Marketing oder Wirtschaft.
• Erfahrung in der Pharmaindustrie, idealerweise in Onkologie oder seltenen Erkrankungen.
• Kenntnisse agiler Arbeitsweisen und digitale Projekte im Gesundheitswesen.

Responsibilities

• Entwicklung und Umsetzung von Customer-Engagement-Plänen mit medizinischen, Customer-Experience- und Support-Teams.
• Planung, Koordination und Nachverfolgung von Projekten innerhalb der Markenpläne 2027 im Rare-Diseases-Portfolio.
• Leitung der Einführung von Initiativen zur frühzeitigen Diagnosestellung seltener Erkrankungen, inkl. AccelRARE und Roadmap2Rare.

Skills

Project management

Agile

Digital mindset

Analytical skills

Customer focus

Education

Medizin

Pharmazie

Biologie

Biotechnologie

Chemie

Marketing

Wirtschaft

Tools

CRM tools

Job description

Customer Engagement and Cross Brand Project Manager – Rare Diseases# Sanofi Careers## Customer Engagement and Cross Brand Project Manager – Rare DiseasesBewerben: Warsaw: Vollzeit: Heute ausgeschrieben: Enddatum: 14. November 2026 (Noch 14 Tage Zeit für Bewerbung): R2875481**Location:** Warsaw, Poland *About the job*As Customer Engagement and Cross Brand Project Manager within our Rare Diseases team, you'll build strong relationships with healthcare professionals and lead key projects that help patients with rare conditions get diagnosed and treated earlier. Ready to get started?Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.**About Sanofi:**We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.**Main responsibilities:*** Develop and carry out customer engagement plans together with medical, customer experience, and support teams.* Plan, coordinate, and track projects within the 2027 brand plans across the Rare Diseases portfolio.* Lead the rollout of initiatives that support earlier diagnosis of rare diseases, including the AccelRARE pre-diagnostic platform and the Roadmap2Rare project.* Run the Cablivi digital awareness campaign for Emergency Departments and drive the Cablivi.AI project.* Partner with medical, market access, marketing, sales teams, and patient organizations to deliver aligned, cross-functional projects, with the support of leading medical experts.* Build and maintain strong partnerships with healthcare professionals, key opinion leaders, and healthcare organizations, using CRM tools to capture their needs and preferences.* Analyze market trends, competitor activity, and customer insights to inform decisions, and track key performance indicators for promotional activities, in line with all regulatory, medical, and legal requirements.*About you** **Experience**: Background in the pharmaceutical industry, ideally in oncology or rare diseases, with project management experience and familiarity with Agile ways of working.* **Soft and technical skills**: Digital mindset with experience in digital projects for healthcare professionals, strong business acumen, and excellent project management and analytical skills.* **Customer focus**: A customer-centric approach with real empathy for patient needs.* **Education**: University degree, preferably in medicine, pharmacy, biology, biotechnology, chemistry, marketing, or economics.* **Languages**: fluent Polish and English.* **Regulatory knowledge**: Familiarity with Polish and European requirements for the promotion of medicinal products.*Why choose us?** Drive meaningful change in a streamlined, AI-powered organization that values smart, modern ways of working.* Turn bold ideas into breakthrough launches, with multiple new therapies planned through 2030 and beyond.* Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.* Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle.* Make a real difference for people living with rare diseases by helping patients get diagnosed and treated sooner.* Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.**Pursue** *Progress*. **Discover** *Extraordinary*.Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue *Progress* and Discover *Extraordinary* – together.At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.Diversity und Inklusion sind in den Grundwerten von Sanofi verankert und spiegeln sich in unserer Arbeitsweise wider. Wir respektieren die Vielfalt unserer Belegschaft in Hinsicht auf ihre Herkunft, Erfahrungen und Lebensweisen. Wir erkennen die Bereicherung, die diese Vielfalt birgt, und fördern Inklusion sowie eine Arbeitsumgebung, in der diese Unterschiede sich weiter entwickeln können, zur Stärkung des Lebens unserer Mitarbeiter, Patienten und Kunden.The salary range for this position is :zł182 400,00 - zł243 200Die endgültige Vergütung wird auf Grundlage nachgewiesener Erfahrung, Fähigkeiten, Standort und weiterer relevanter Faktoren bestimmt. Mitarbeitende können berechtigt sein, an den Mitarbeitenden Leistungsprogrammen des Unternehmens teilzunehmen.