Customer Data Management Analyst

Experis ManpowerGroup Sp. z o.o.; Wrocław; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading company is seeking a Data Manager to enhance customer data processes and improve operational efficiencies. This role involves analyzing data quality, collaborating with internal teams, and requires a bachelor's degree with at least 3 years of relevant experience, ideally in supply chain or logistics. The position offers a hybrid work model and comprehensive benefits including health insurance and sports card.

Benefits

Sports card

Life insurance

Private health insurance

Qualifications

• At least 3 years of relevant work experience.
• Background in Data Management, Supply Chain, Logistics, or Customer Service highly desirable.
• Familiarity with Customer Data Management preferred.

Responsibilities

• Create, analyze, and maintain customer data.
• Identify opportunities to improve data quality.
• Participate in new systems deployment and testing.

Skills

Attention to detail

Analytical mindset

Collaboration

Data Management

Operations improvement

Education

Bachelor’s degree or higher

Tools

SAP

Salesforce

Microsoft Excel

Job description

In this role, you will:

• Create, analyze, and maintain customer data
• Identify opportunities to improve data quality and reduce task cycle time
• Participate in the deployment of new systems, including all necessary testing activities
• Analyze delays and negative trends to identify root causes and drive proactive improvements
• Manage dual maintenance periods during system transitions
• Collaborate with the team to enhance processes, tools, and performance measurement
• Respond to account status inquiries from internal stakeholders

Your Skills and Expertise
To succeed in this role, you should have:

• Bachelor’s degree or higher from an accredited university
• At least 3 years of relevant work experience
• Experience with SAP
• Experience with Salesforce
• Background in Data Management, Supply Chain, Logistics, or Customer Service
• Strong practical knowledge of Microsoft Excel
• Attention to detail and a passion for operational processes
• Collaborative and analytical mindset

Preferred Qualifications:

• Familiarity with Customer Data Management
• Foreign language skills

What We Offer:

• Employment contract
• Hybrid work model (Wrocław office)
• Sports card
• Life insurance
• Private health insurance