Customer Banking Specialist Relief Brisbane Inner North Area

Commonwealth Bank; Radom; On-site; PLN 143,000 - 192,000; Full time

Job summary

A leading financial institution is seeking a Customer Banking Specialist Relief to work in various branches in Brisbane City and other areas. This permanent role involves delivering exceptional customer service, assisting with financial needs, and providing technology education. Ideal candidates will have relevant experience and a strong interest in developing their banking career.

Qualifications

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
• Ability to articulate financial terms clearly.
• Skills in asking questions and finding solutions.

Responsibilities

• Conduct in-depth conversations with customers about banking needs.
• Support customers with account maintenance and process applications.
• Educate customers on in-branch technology and digital options.

Skills

Exceptional customer service

Excellent communication skills

Problem-solving ability

Ability to work in a busy retail environment

Genuine interest in career building

Job description

Overview

Multiple Customer Banking Specialist Relief Positions

Permanent Fixed roster: Monday to Friday 11 - 4pm or Tuesday to Friday 11 - 4pm and Saturdays. This role offers variety—each day you’ll connect with different teams across branches in the Brisbane City and Inner North Area. Travel required.

See yourself in our team

As the Customer Banking Specialist Relief in our Brisbane City and Inner North Area you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers’ financial needs and identify any changes
• Educate and demonstrate of our in-branch technology and digital banking options to customers
• Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

We’re interested in hearing from people who have

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in retail environment that’s busy and commercially driven
• A genuine interest in building a career with CommBank

Brisbane City & Inner North Area covers:

• 240 Queen St Brisbane
• 66 Eagle St Brisbane
• Albany Creek
• Arana Hills
• Brookside
• Fortitude Valley
• Hamilton
• Indooroopilly
• Kenmore
• King George Square Brisbane
• Sandgate
• Stafford City
• Strathpine
• Toowong
• Virginia
• Westfield Chermside

With us, you’ll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today!

Aboriginal &/or Torres Strait Islander people encouraged to apply

If you\'re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you\'ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 29/09/2025