Customer Advisor with Danish (Remote in Poland)

Concentrix; Olsztyn; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading customer service provider in Olsztyn is seeking a Customer Support Hero to provide essential assistance via phone, email, or chat. The ideal candidate will be fluent in Danish and proficient in English, with strong administrative and technical skills. Join a dynamic environment with opportunities for rapid advancement and professional growth. A comprehensive benefits package is offered, including private medical care and life insurance.

Benefits

Social benefits package

Comprehensive training programs

Private medical care

Life insurance

Responsibilities

• Provide essential support via phone, email, or chat.
• Assist customers, ensuring they never miss out on any service experience.
• Resolve customer complaints with a smile.

Skills

Team Player with a Sense of Humor

Customer-Centric Mindset

Fluent in Danish (C1)

Proficient in English (B2)

Strong Administrative Skills

Technical Proficiency

Job description

Overview

Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.

Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.

Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.

Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Our Requirements

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

• Salary: 11.000,00 PLN gross monthly,
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.