Customer Advisor with Danish (Remote in Poland)

Concentrix; Częstochowa; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading customer support company located in Częstochowa, Poland, is seeking a Customer Support Representative. You will provide essential support via phone, email, and chat, ensuring customers receive the best experience possible. The ideal candidate is fluent in Danish (C1) and proficient in English (B2), with strong technical skills and a customer-centric mindset. The company offers a competitive salary, a comprehensive benefits package including medical care, training programs, and opportunities for professional growth.

Benefits

Salary of 11,000 PLN gross monthly

Social benefits package

MyBenefit cafeteria

Private medical care

Life insurance

Skill development training programs

Career advancement opportunities

Global work environment

Qualifications

• Ability to collaborate effectively with a passion for technology and creativity.
• Prioritize customer experience in every interaction.
• Strong administrative and technical skills are necessary.

Responsibilities

• Provide essential support via phone, email, or chat to ensure a great user experience.
• Assist customers while fostering satisfaction and trust.
• Serve as the first point of contact for both B2B and B2C clients.

Skills

Team Player with a Sense of Humor

Customer-Centric Mindset

Fluent in Danish (C1)

Proficient in English (B2)

Strong Administrative Skills

Technical Proficiency

Job description

Overview

Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.

Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.

Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.

Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Our Requirements

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

• Salary: 11.000,00 PLN gross monthly,
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.