CRM Specialist

B2Spin Limited; Warszawa; Remote; USD 35,000 - 50,000; Full time

Job summary

A dynamic gaming company in Poland is seeking a motivated CRM Specialist to develop and optimize CRM activities. The role involves managing multi-channel campaigns and improving user engagement. Candidates should have at least 1 year of relevant experience and a solid grasp of CRM tools. This position offers flexibility and opportunities for career growth in a fast-paced environment.

Benefits

Competitive salary

Flexibility and remote work options

Training and development opportunities

International collaboration

Career growth potential

Qualifications

• At least 1 year of experience in a similar role.
• Experience with the US market or gaming/eCommerce background is preferred.
• Proficiency in English.

Responsibilities

• Own the creation, execution, and reporting of multi-channel campaigns using CRM tools.
• Build HTML emails, app messages, and promotional pages.
• Conduct post-campaign analysis and suggest improvements.

Skills

CRM tools

HTML email construction

A/B testing

Data segmentation

Communication skills

Education

Bachelor's degree or 2 years of college education

Tools

Bloomreach or other CRM platforms

Job description

Join to apply for the CRM Specialist role at B2Spin Limited.

We are B2Spin, dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products accessible to everyone. Our talented global team continually works to improve our players' experiences, aiming to revolutionize the industry.

Role Overview

We seek a highly motivated and experienced CRM Specialist to join our team. You will be responsible for developing and optimizing our CRM activities across the US and other markets, implementing customer promotions to enhance user experience, engagement, and KPIs, as well as managing automated flows.

Responsibilities

• Own the creation, execution, and reporting of multi-channel campaigns using our CRM tools.
• Build HTML emails, push notifications, app messages, social media posts, automated email flows, promotional pages, and purchase offers.
• Coordinate the production of marketing materials (copy and imagery) for CRM campaigns, ensuring timely and quality delivery.
• Conduct post-campaign analysis and suggest improvements.
• Work with various data streams for segmentation.
• Execute A/B testing across campaigns.
• Define target audiences and campaigns using CRM and marketing tools.

Experience

• At least 1 year of experience in a similar role.
• Bachelor's degree or at least 2 years of college education.
• Experience with the US market or gaming/eCommerce background is preferred.
• Excellent communication, presentation skills, and proficiency in English.
• Familiarity with Bloomreach or other CRM platforms.
• Ability to multitask, prioritize, and manage time effectively.

B2Spin Benefits

• Competitive salary
• Flexibility and remote work options
• Training and development opportunities
• International collaboration
• Fast-growing company with career growth potential

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Business Consulting and Services

This job posting is active and accepting applications.